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Facility Manager
- C&W Services (Cleveland, OH)
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Job Title
Facility Manager
Job Description Summary
About the Role
As a Facility Manager, you will ensure the day-to-day operations of assigned facilities run seamlessly and safely. This includes overseeing custodial services, life-safety systems, engineering, site services, and general maintenance — all executed in alignment with C&W Services policies, client expectations, and operational standards.
You’ll serve as the operational point of contact between C&W Services, clients, vendors, and onsite teams, ensuring all services are delivered efficiently, compliantly, and with a relentless focus on quality.
This role reports to the Senior Facility Manager.
Job Description
Our Purpose
At C&W Services, we live by the belief that _Better Never Settles._ We’re dedicated to creating a positive impact globally and building spaces where people and performance thrive. We’re looking for talented, driven professionals to join our team and help us raise the standard for facility management excellence.
C&W Services provides compelling benefits, including:
+ Weekly Pay
+ Comprehensive Benefits starting on your first day
+ Training, Development, and Advancement Opportunities
+ A Clean and Cutting-Edge Facility Environment
+ A Safety-First, People-First Culture
About the Role
As a **Facility Manager** , you will ensure the day-to-day operations of assigned facilities run seamlessly and safely. This includes overseeing custodial services, life-safety systems, engineering, site services, and general maintenance — all executed in alignment with C&W Services policies, client expectations, and operational standards.
You’ll serve as the operational point of contact between C&W Services, clients, vendors, and onsite teams, ensuring all services are delivered efficiently, compliantly, and with a relentless focus on quality.
This role reports to the **Senior Facility Manager** .
Key Responsibilities
+ **Contract Management:** Oversee all vendor and service contracts, ensuring regular review, competitive bidding, and invoice accuracy in alignment with contract pricing.
+ **Operational Oversight:** Supervise maintenance programs related to the interior and exterior conditions of the property. Ensure systems and structures are functioning optimally and safely.
+ **Client & Tenant Relations:** Respond promptly to client and occupant needs. Oversee and evaluate ongoing service delivery to ensure satisfaction and adherence to SLAs.
+ **Documentation & Compliance:** Maintain all required site documentation, including safety logs, compliance reports, manuals, and contract files. Ensure timely completion and accuracy of all site-specific records.
+ **Financial Accountability:** Prepare, review, and approve budgets, financial reports, contracts, expenditures, and purchase orders. Monitor costs and identify opportunities for efficiency.
+ **Maintenance & Capital Planning:** Coordinate HVAC and building systems maintenance, support capital planning, and contribute to five-year facility improvement strategies.
+ **Data & Reporting:** Collect, analyze, and report data to evaluate facility performance and support operational decision-making.
+ **Team Development:** Hire, train, and motivate facilities staff. Foster a collaborative, high-performance culture grounded in safety and accountability.
+ **Risk Management:** Ensure all vendors and tenants comply with insurance requirements. Coordinate claims as needed.
+ **Leadership:** Model C&W Services’ values through proactive communication, problem-solving, and operational excellence.
Key Competencies
Communication Proficiency (Oral and Written) Technical and Operational Expertise Analytical and Problem-Solving Skills Leadership and Team Development Relationship Management Financial and Business Acumen Collaboration and Client Service Orientation
Basic Qualifications
+ Bachelor’s degree in **Facilities Management, Corporate Real Estate, Project Management, or Business Administration** required.
+ **5–7 years** of experience in facility maintenance, property management, or a related discipline.
+ Proficiency in **HVAC systems, Fire Life Safety (FLS), emergency systems, construction, and engineering principles** .
+ Experience using **Computerized Maintenance Management Systems (CMMS)** .
+ Strong understanding of vendor contracts, SLAs, and operational compliance.
+ Excellent communication, analytical, and organizational skills.
+ **Valid driver’s license and reliable personal vehicle required. Travel between sites will be a requirement of the role.**
Preferred Qualifications
+ Certified Facility Manager (CFM) or similar credential through IFMA, BOMA, or equivalent.
+ Experience with **critical system environments** and/or campus or industrial settings.
+ Knowledge of **financial systems** (Yardi a plus).
+ Strong proficiency with **Microsoft Office Suite** (Word, Excel, PowerPoint).
+ Demonstrated success implementing cost-reduction or process-improvement programs.
+ Skilled in **Building Management System (BMS)** operation and optimization.
Physical Demands and Work Environment
+ Operates primarily in a professional office environment but may travel between properties and perform inspections in varied weather conditions.
+ Regularly required to communicate clearly, operate office equipment, and remain stationary for up to 75% of the time.
+ Must be able to move throughout facilities to conduct site walkthroughs and inspections.
Why C&W Services?
We’re a global leader with over 400 offices in 60 countries, proud of our diverse workforce and our commitment to inclusion. Recognized by the Human Rights Foundation as a _Best Place to Work for LGBTQI+ individuals_ , we continue to foster a culture built on respect, innovation, and continuous improvement.
What’s Next?
Ready to take the next step in your facilities management career? Apply today and join a team where _Better Never Settles_ — and neither do we.
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **[email protected]** . Please refer to the job title and job location when you contact us.
INCO: “C&W Services”
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