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Are you interested in contributing to a high-performing global team that emphasizes collaboration, process excellence, and innovation? Would you like to support our vision that drives supplier compliance and enhances business value by driving efficiency across Microsoft’s Indirect Supply Chain?

This role offers an opportunity to join a dynamic team that programmatically helps Microsoft suppliers align with our values and meet rigorous standards for Privacy, Security and Responsible AI. These standards address cybersecurity risk, regulatory obligations and data subject rights – reinforcing our commitment to the principle: “Microsoft runs on Trust”.

The Supplier Security and Privacy Assurance (SSPA) program is a corporate control that sets requirements for global suppliers and drives compliance with these standards. As **Senior Manager, Process Excellence,** you will drive process excellence, innovation and program management while coordinating with broader stakeholder teams. You will play a critical role in ensuring our processes are optimized for maximum value for our stakeholders and the program management of initiatives that are instrumental in assisting the organization achieve its goals.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Develop and implement tools and methods for continuous improvement to achieve goals in privacy, compliance, security, quality, and delivery. Collaborate with business and technical solutions leads to deploy and land various improvements.

+ Lead process improvement initiatives, assess performance across projects, recommend goals using benchmarks, and implement changes to meet targets.

+ Identify synergies across stakeholder teams, collaborate to align objectives, and drive actionable recommendations for process improvements that enhance efficiency and scalability.

+ Ensure processes deliver clear business outcomes, address challenges, and maintain improvements through stakeholder engagement.

+ Analyze data, draw insights, and recommend actions to sustain and enhance process improvements using kaizen methodologies.

+ Drive change management, lead end-to-end improvements across business functions, and maintain documentation for processes and systems.

+ Support team operations and rhythm of business, manage key initiatives, and promote adoption of continuous improvement practices.

+ Translate complex data, processes, and insights into clear, actionable recommendations and communications tailored for leadership, enabling decision-making and driving business outcomes.

+ Demonstrate a self-starter attitude by proactively identifying opportunities for improvement, taking initiative, and driving impactful results with minimal supervision.

+ Embody our culture and values

Qualifications

Required/minimum qualifications

+ Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years’ work experience in program management, process management, process improvement OR equivalent experience.

+ 2+ years’ experience with Lean Management Tools: Value Stream Mapping, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile certifications.

Additional or preferred qualifications

+ 8+ years’ PMP, experience with process execution and impact management, or related experience (e.g., data analytics.)

+ Proven ability to turn data insights into recommended action, executive communication/presentation experience

+ Certified Information Systems Security Professional (CISSP) certification OR an International Association of Privacy Professionals (IAPP) Privacy Professional certification OR American Institute of Certified Public Accountants (AICPA) qualified auditor.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 30, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .