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1. Job Title : Infra. Technology Specialist 2. Job Summary : Job Description System Operations Engineer We are seeking a dedicated and skilled System Operations Engineer to support our enterprisewide Windows 11 migration initiative and ongoing IT support operations. This role is critical to maintaining service levels and ensuring the success of key IT projects. Key Responsibilities Lead and support the Windows 11 migration project to meet enterprise timelines. Provide daily breakorfix and new hire support addressing high volume service requests. Mana 3. Experience : 7 - 9 years 4. Required Skills : Technical Skills: HCX Administration Microsoft Hypervisor Cisco UCS-Converged Infra Azure VMware Administration windows administration Domain Skills:Asset & Wealth Management 5. Nice to have skills : Domain Skills: 6. Technology : HybridCloudManagedServices-Compute 7. Shift : Day 8. Responsibilities : Job Description System Operations Engineer We are seeking a dedicated and skilled System Operations Engineer to support our enterprisewide Windows 11 migration initiative and ongoing IT support operations. This role is critical to maintaining service levels and ensuring the success of key IT projects. Key Responsibilities Lead and support the Windows 11 migration project to meet enterprise timelines. Provide daily breakorfix and new hire support addressing high volume service requests. Manage and resolve lifecycle and project orders to reduce backlog and improve service delivery. Mitigate the impact of peer center closures and the loss of key SME employees by maintaining service continuity. Support the Service Desk in handling expedite orders and providing timely order status updates. Ensure adherence to SLA for daily breakorfix requests and work to reduce current delays impacting enduser satisfaction. Collaborate with engineering and support teams to triage and resolve tooling and system issues affecting the analyst team. Required Skills and Qualifications Proven experience with Windows 11 OS including deployment and troubleshooting. Proficiency in PowerShell scripting for automation and system management. Experience with Microsoft Graph API for system integration and troubleshooting. Strong problemsolving skills and ability to work under pressure in a highvolume support environment. Excellent communication skills and ability to collaborate with crossfunctional teams. Ability to manage multiple priorities and adapt to changing project timelines. Additional Considerations Volume additions and resource allocation will be reevaluated based on the forecast timeline and evolving project requirements. 9. Job Location : Primary Location :USNCCHRC01(ITUSA Charlotte - NC USA CLT/RMT) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : Sr. Associate - Projects [60PM00] 11. Demand Requires Travel? : No 12. Certifications Required : NA

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.