• ServiceNow ITSM Architect

    COOLSOFT (Tallahassee, FL)


    ServiceNow ITSM Architect

     

    (Jobs in Tallahassee, FL)

     

    Requirement id 155738

     

    Job title Architect

     

    Job location in Tallahassee, FL

     

    Skills required ServiceNow, Software Development, Application Architect, ITSM

     

    Open Date 29-Oct-2025

     

    Close Date

     

    Job type Not specified

     

    Duration 9 Months

     

    Compensation DOE

     

    Status requirement ---

     

    Job interview type ---

     

    Email Recruiter:coolsoft

     

    Job Description Architect: ServiceNow, Software Development, Application Architect, ITSM

     

    Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000001485125655&anp=Ariba&community=3

     

    Note: Online Submission

     

    Note: This is Incumbent

     

    Submission Deadline: 10/31/2025 4:30pm

     

    Start Date: 11/1/2025

     

    End Date: 6/30/2026

     

    Client: Florida Department of Transportation

    Description:

    Bachelors or Masters Degree or technical institute degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

    Experience

    1. Minimum 7 years of high-tech industry, product engineering and/or IT work experience with demonstrated knowledge in ServiceNow platform architecture, design, software development, and systems integration in multi-platform environments.

    2. ServiceNow Certified System Administrator (CSA) required.

    3. Strong experience with ServiceNow platform architecture, including:

    • Application architecture and data models

    • Integration Hub and Integration Hub Custom Spokes

    • Service Portal and Catalog design

    • Workflow and Flow Designer

    • Performance Analytics and reporting

    4. Experience translating customer requirements into detailed architectural approaches and ServiceNow product specifications, creating realistic development plans and schedules.

    5. Experience with ServiceNow product modules, including ITSM, SPM, IRM, ITOM, BCM, or similar enterprise modules.

    6. 3-5 years of experience architecting and implementing enterprise platform solutions that integrate with multiple systems.

    7. Experience evaluating and prioritizing requests for product changes and enhancements, and working with cross-functional teams.

    8. Understanding of IT Service Management (ITSM) frameworks, including ITIL best practices.

    9. Experience with API integrations, web services (REST/SOAP), and middleware technologies.

    10. Preference will be given to candidates with knowledge of Florida Department of Transportation systems.

    11. Experience with ServiceNow governance, release management, and change control processes.

     

    Call502-379-4456 Ext 100for more details. Please provide Requirement id: 155738 while calling.

     

    EOE Protected Veterans/Disability