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DOLA - CAT Voucher Administrator (Administrator II)

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DOLA - CAT Voucher Administrator (Administrator II)

Salary

$4,238.00 - $5,510.00 Monthly

Location

Denver Metro, CO

Job Type

Full Time

Job Number

NAA-02167-10.2025

Department

Department of Local Affairs

Division

Division of Housing

Opening Date

10/29/2025

Closing Date

11/7/2025 4:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Danielle Milone at [email protected]

Primary Physical Work Address

1313 Sherman Street, Denver CO This is a hybrid position that is required to report to the Denver office weekly, or as needed to meet with stakeholders.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

Who can Apply

This opportunity is only open to residents of the State of Colorado.

About the Colorado Department of Local Affairs

The Department of Local Affairs (DOLA) serves as the primary interface between the State and local communities. The Department provides financial support to local communities and professional and technical services (including training and technical assistance) to community leaders in the areas of governance, housing, and property tax administration. While all state governments provide such services through various Departmental structures, Colorado’s approach is unique in that these local community services are gathered into one Department of “Local Affairs,” which has a central focus on strengthening Colorado communities and enhancing livability.

Vision

The Department of Local Affairs is responsible for strengthening Colorado's local communities through: accessible,

affordable, and secure housing; implementing property tax law; capacity building; strategic training, research, and technical assistance; and funding to localities.

Mission

Our mission is to help strengthen Colorado’s communities.

Why work for the Colorado Department of Local Affairs?

The work we do matters greatly. It matters to us and it matters to the citizens of the great state of Colorado. We love our communities and are passionate about supporting our communities. We value the diversity that Colorado offers. If your goal is to build a career that makes a difference in communities across the State, consider joining the dedicated people of the Department of Local Affairs.

In addition, we offer a great location and great benefits, which include:

+ Medical and Dental Plans (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

+ Strong, secure, yet flexible Retirement Plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan (https://copera.org/welcome-pera-members/new-members) plus pre-tax and ROTH 401K, and 457 plans (https://copera.org/retirees/peraplus-401-k-457-plans)

+ Employee Wellness Programs

+ Paid Life Insurance

+ 11 paid Holidays per year plus Vacation and Sick Leave (https://dhr.colorado.gov/state-employees/time-off-leave)

+ Short and Long-Term Disability Coverage

+ RTD Eco Pass to all eligible State Employees

+ Flexible work schedule options and hybrid work options

+ Some positions may qualify for the Public Service Loan Forgiveness Program (https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs)

+ Training opportunities

+ Variety of Free discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

Description of Job

The Office of Rental Assistance unit exists to create and maintain affordable housing options and partner with local service providers and private owners to offer housing with appropriate supportive services for persons with special needs: i.e., behavioral health disorders, developmental and intellectual disabilities, physical disabilities, and those experiencing homelessness.

This work unit exists to allow people with disabilities to stay in their homes and communities and out of nursing facilities or other institutions by making their homes affordable, safe, and accessible. The Community Access Team (CAT) partners with the Department of Health Care Policy and Finance (HCPF), local service providers, and private housing owners to offer subsidized housing with appropriate supportive services for persons who are transitioning out of institutions or at risk of institutionalization.

This Community Access Team (CAT) voucher program Administrator provides rental assistance to assist people with disabilities to live independently in the community, working closely with the Department of Health Care Policy and Financing (HCPF) .

The primary duties and responsibilities of this position include, but are not limited to:

+ Reviews applications to determine participant eligibility and approve program admission.

+ Manages the lease-up process, including: briefing voucher holders, reviewing and approving Requests for Tenancy Approvals (RFTA), and completing HUD-required form 50058s.

+ Processes interim changes and annual reexaminations for participants, including income changes, family composition adjustments, and moves.

+ Conducts Housing Quality Standards (HQS) or National Standards for the Physical Inspection of Real Estate (NSPIRE) inspections as needed for lease-up and biennial requirements.

+ Determines course of action following program violations (tenant conference or termination)

+ Maintains a caseload of CAT voucher participants.

+ Reviews and approves Reasonable Accommodation requests.

+ Assures accurate housing assistance payments by identifying and correcting programmatic errors or omissions within the Elite system.

+ Enters and maintains accurate program and participant data into the Elite management system.

+ Collaborates with the DOH Rental Assistance Programs team to effectively track the status of all CAT program participants assigned to partner agencies.

+ Provides specialized technical assistance and training to partner agencies, landlords, and program participants regarding the philosophy, regulations, and administration of the CAT Voucher Program

+ Collaborates with HCPF and the DOH Rental Assistance Team to develop and implement the most efficient and effective methods for delivering tailored support and training to both transition coordination agencies and DOH partner agencies.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only:

Five (5) years experience administering a state or federal rental assistance program that includes issuing vouchers and ensuring program compliance. Program administration includes managing applications, caseload management, determining eligibility, understanding and application of program regulations.

OR

Education and Experience: A combination of related education in human services, psychology, sociology, social work, public administration, or a closely related field (as determined by the agency) AND experience as described above equal to five (5) years.

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for.

Applicants must upload their unofficial college transcripts that include the student name, college name, courses completed and/or degree with date conferred with this application, in order to receive credit.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

Required Competencies:

+ Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

+ Ability to present and provide technical assistance and training to a large group of people.

+ Strong organizational skills.

+ Ability to work across teams.

+ Strong attention to detail.

+ Strong analytical skills.

+ Effective problem-solving skills.

+ Effective verbal and written communication skills.

+ Ability to multi-task, prioritize assignments, and organize work to accommodate shifting deadlines.

+ Proficiency in MS Word, Excel.

+ Strong interpersonal skills.

+ Ability to effectively collaborate with internal and external customers.

+ Ability to work independently and track time accurately.

+ Ability to prioritize and organize work to accommodate and meet the changing needs of the department and meet deadlines.

Preferred Qualifications:

+ For Covered positions, the AA should consider relevant experience per the Partnership Agreement, article 10.1. List that experience here.

+ Experience working in the state’s financial system, Colorado Operations Resource Engine (CORE)

+ State of Colorado experience in local government, housing, homeless, or human services programs;

+ At least one year of professional experience in affordable housing or homeless programs; Knowledge and experience with federal and state affordable housing programs;

+ Experience working with high support needs (persons who are disabled and/or persons experiencing homelessness)

+ Experience in compliance monitoring

+ Experience with Elite housing software

+ Experience with Google Suite

Conditions of Employment

+ You MUST be a Colorado resident (at the time of application) to apply for this position.

+ Pre-employment criminal and financial background checks will be conducted as part of the selection process.

+ Applicants must be legally eligible to work in the United States to be appointed to this position. DOLA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. DOLA does not sponsor non-residents of the United States.

+ MUST have a valid, unrestricted Colorado drivers license with a safe driving record. A safe driving record requires the following:

+ No convictions within the last seven (7) years for Reckless driving; Vehicular manslaughter; Driving under the influence (DUI); Two (2) or more driving while ability impaired (DWAI) convictions; One (1) conviction related to bodily injury or death to another person as described in C.R.S. 42-4-239. Eluding the police; or Street racing.

+ No convictions within the last five (5) years for: Three (3) or more careless driving convictions; or Speeding 20 mph over the speed limit. Two (2) convictions related to distracted driving or use of a mobile electronic device as described in C.R.S. 42-4-239.

+ No convictions within the last three (3) years for: Three (3) or more moving violations with a total of more than seven (7) points assessed on the license; or Suspension or revocation of driver license (unless for unpaid child support or other suspension not related to a moving violation).

+ No requirement of a breath monitoring device, also known as Interlock, to operate a motor vehicle.

Only complete applications submitted by the closing date for this announcement will be given consideration. Failure to

submit properly completed documents by the closing date of this announcement will result in your application being

rejected.

Applicants may submit a resume, cover letter/letter of interest detailing how their experience and background address the stated minimum and preferred qualifications/competencies of the job and attach to the online application. Applications left blank or marked “See Resume” will not be accepted. Please address every requirement for the position with your experience in your application.

The application may include the following documents that MUST be uploaded at the time of application:

+ A resume (this is not a substitute for the online application, demonstrating work history)

+ Cover letter/letter of interest

+ Transcripts (if using education to meet the minimum qualifications)

+ DD214 (member-4 form) from applicants who may be eligible for veteran’s preference

Comparative Analysis

Current and former employees (transfers, voluntary demotions, and reinstatements) are required to participate in the comparative analysis process through this job posting.

Applications will be reviewed to determine if you meet the Minimum Qualifications (MQs) for the position. Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, training and experience review, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants. Be sure your application specifically addresses the requirements as listed in the minimum qualifications. Address your specialized experience, work products, and accomplishments as they relate to the position duties, required competencies and preferred qualifications in order to establish an eligible list for referral to the hiring manager for final consideration.

Supplemental Information

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

DOLA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist

individuals who have a disability with any reasonable accommodation requests related to employment, including

completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Melissa Bellew, DOLA ADA Coordinator at [email protected].

Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

Biweekly Pay: As of July 1, 2023, all DOLA new hires, including transfers of current state employees and reinstatements of former state employees, will be placed on the biweekly pay schedule. This means you will be paid every other Friday for a total of 26 pay periods over the course of a year. Biweekly pay is also lag pay, meaning you will be paid two weeks after the end of each pay period. Please click here for more information about the move to biweekly payroll.

Technical Assistance: If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching

documents to your online application) please contact NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt to upload (attach) it.

Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director. As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you,

using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action. For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

For questions related to this job posting, please reach out to Danielle Milone via email at [email protected]

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

If you are a current or previous State of Colorado employee, you may be eligible for step pay placement if hired. Please list your dates of employment and classifications for all State of Colorado Departments or institutions of Higher Education for which you have worked and your Employee Identification Number (EIN). Alternatively, you can enter a Social Security Number if you do not recall your EIN:

02

Certification and Confidentiality Statement

I certify that:

--I understand that this, my completed Application, the attached Supplemental Questions, and my responses are confidential and that I have neither consulted with others nor received assistance in the preparation, writing, or editing of my responses and the information contained herein is in my own words and was prepared and completed solely by me and only me.

--All the information I have provided herein is true, complete and correct to the best of my knowledge and belief, and is made in good faith.

--I have not communicated the confidential information of this, my Application and the attached Supplemental Questions in any way to other candidates, potential candidates, subject matter experts, or any person.

--I understand that if the confidential information in this, my Application and the attached Supplemental Questions and/or my responses, are found to have been falsified, plagiarized, or shared in any way, I may be disqualified or removed from the position if appointed.

+ I agree to the terms and conditions of this Certification and Confidentiality Statement.

03

DOLA - By clicking "yes" below, I certify that I understand that effective July 1, 2023, all DOLA new hires, including transfers of current state employees and reinstatements of former state employees, will be placed on the biweekly pay schedule.

+ Yes

04

DOLA - I am willing to accept an offer within the posted salary range?

+ Yes

+ No

05

DOLA - This position MUST have a valid, unrestricted Colorado drivers license with a safe driving record, as defined in the job posting. Please note that a motor vehicle background check will be conducted and falsifying information is grounds for termination, if hired.

+ I have a valid, unrestricted Colorado driver’s license AND a safe driving record, as defined.

+ I have a valid, driver’s license from another state (and the ability to obtain a CO drivers license before hire) AND a safe driving record, as defined.

+ I do not have a valid, unrestricted driver’s license and/or I do not not have a safe driving record, as defined.

06

Do you have any experience as a State of Colorado permanent employee working in the state’s financial system, Colorado Operations Resource Engine (CORE)?

+ No Experience

+ 1-36 Months Experience

+ 37-60 Months Experience

+ 61-120 Months Experience

+ 121+ Months Experience

07

Please explain your experience with the Preferred qualifications in this job posting.

08

Please describe your experience working with housing voucher/housing subsidy programs assisting underserved populations. Please be specific in your experience and provide the names/s of the employer/s and the dates of employment.

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

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Website

https://careers.colorado.gov/

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