• Secret Customer Support Admin

    Insight Global (Huntsville, AL)


    Job Description

    A company in Huntsville, AL is looking for a Secret Customer Support Admin to join their team! This Customer Support Admin will oversee and support the customer's hardware, software, network and users.

    Job Responsibilities

    - Troubleshoot computers, printers, operating systems, software and Microsoft Office Products

     

    - Provide support to MDA end users remote and in person

     

    - Install hardware such as monitors, desktops, laptops at end users' offices

     

    - Support the coordination and delivery of large-scale projects and activities.

     

    - Collaborate with stakeholders and team members

     

    This position is onsite full-time in Huntsville, AL, the pay range for this role is between $28-30/hr depending on years and level of experience, education, and certifications. This role requires an Active Secret Clearance or higher.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Active Secret Security Clearance

     

    1-3+ years of experience in Customer Support/Help Desk roles

     

    Sec+ or CCNA Certification

     

    Strong verbal and written communication

     

    Proficiency in Microsoft Suite: PowerPoint, Word, Excel, SharePoint