• Case Aide-Income Maintenance

    Brown County (New Ulm, MN)


    ### Job Duties

    Essential Duties and Responsibilities:

    Obtains routine eligibility information from clients, and community resources as directed by the eligibility worker or supervisor.

     

    Serves as Medical Assistance Transportation Coordinator. Timely approves medical assistance claims and authorizations based on current policy.

     

    Maintains security clearances for multiple computer systems.

     

    Completes annual and ongoing training as required. Attends unit meetings, trainings and conferences.

     

    Completes daily downloads from several applications for Eligibility Worker (Pulls information from and enters information into multiple computer programs)

     

    Protects client confidentiality and complies with data privacy rules.

     

    Assists clients with applications when requested and/or provides customer service, in person, or via other communication methods.

    Case Duties:

    Monitors and reviews reports for timeliness.

     

    Assigns transfer cases to Eligibility Workers based on case assignment procedures.

     

    Completes public assistance verification requests.

     

    Verifies unemployment insurance requests.

     

    Administers monthly report and assigns peer reviews per internal policy.

     

    Sends case file documentation to DHS for requested program audits.

     

    Imports or exports transfer cases into electronic document management system.

     

    Downloads daily reports for MNITS for incoming applications and proofs.

     

    Copies, scans, emails, faxes or uploads case file information to complete assignments.

     

    Tracks drug screening results provided by Probation or Parole Officers for program compliance and reports findings to the Eligibility Worker.

     

    Verifies or enters case file information in numerous computer systems.

     

    Maintains financial forms in electronic data management system and contacts vendor or IT when required.

     

    Issues EBT cards, trains staff on EBT card issuance.

     

    Monitors pending LTC applications for referral to Social Services for MN Choices assessment.

     

    Covers Front Desk as needed.

     

    If needed, attends and testifies at appeal hearings.

     

    Other duties as assigned or apparent.

     

    Regular attendance is required.

     

    ### Minimum Education Required

    Two years college or vocational coursework; OR

     

    One year college plus two years of related experience; OR

     

    High School graduate or equivalent and five years of related experience.

    ### Minimum Experience Required

    2 yrs. preferred

     

    ### Shift

    First (Day)

     

    ### Number of Openings

    1

    ### Compensation

    $25.04 - $28.07 / Hourly

     

    ### Postal Code

    56073

     

    ### Place of Work

     

    On-site

     

    ### Requisition ID

     

    3127

     

    ### Job Type

     

    Full Time

     

    ### Job Benefits

     

    Health, Dental, Vision, Life Insurance, PERA, PTO

    ### Application Link

    https://www.governmentjobs.com/careers/brownmn