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Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we provide financial advice and insurance, operating as Manulife across Canada, Asia, and Europe, and primarily as John Hancock in the United States. Through Manulife Investment Management, the global brand for our global wealth and asset management segment, we serve individuals, institutions, and retirement plan members worldwide. Our principal operations are in Asia and Canada, and the United States, where we have served customers for more than 155 years.

The Opportunity

Manulife is seeking a dynamic and visionary leader to elevate our global People Analytics and Insights function. This senior leadership role offers a rare opportunity to architect and scale an enterprise capability at the intersection of talent, data, technology, and business strategy.

As the VP of People Analytics and Insights, you will lead a highly skilled global team and drive the modernization of our data, reporting, and insight-generation capabilities. You will partner closely with Finance, HR, and business leadership to translate complex workforce dynamics into forward-looking, actionable insights that shape enterprise decisions.

This is not a traditional reporting role. It is a business-critical position at the heart of how we enable future-of-work planning, power AI-enabled talent strategy, and deliver the insight edge that helps Manulife attract, grow, and retain exceptional talent.

Key Responsibilities

Global People Analytics & Talent Insights

+ Lead the evolution of enterprise-wide people analytics practices, spanning operational reporting to advanced, predictive insights.

+ Translate complex workforce challenges into actionable insights across hiring, retention, inclusion, onboarding, internal mobility, learning, engagement, and productivity.

+ Integrate HR data across platforms, geographies, and business functions in partnership with global tech and data teams.

+ Build a holistic workforce insights capability by combining internal data (e.g., engagement, performance, attrition) with external data (e.g., market trends, competitor insights, location intelligence) to deliver a full picture of talent dynamics.

+ Drive a shift from dashboards to strategic storytelling by embedding insights into conversations with the C-suite and senior HR leaders.

+ Champion AI and predictive analytics as key inputs into workforce decisions, empowering leaders with speed and clarity.

Strategic Workforce Insight

+ Develop tools, models, and frameworks that inform strategic workforce planning, talent investments, and scenario-based analysis.

+ Provide supply and demand analytics that guide build-buy-borrow decisions and talent deployment strategies.

+ Enable integrated workforce planning by aligning current talent supply with future capability needs across the enterprise.

+ Inform enterprise initiatives including future-of-work, location optimization, and organizational design with robust, data-driven insights.

+ Partner with HRBPs, Finance, Strategy, and COEs to support enterprise planning, capability mapping, and talent forecasting.

+ Promote a culture of data fluency across HR and drive increased adoption of insight-driven decision-making.

AI Enablement & Next-Gen Capabilities

+ Identify and deploy emerging technologies including AI, machine learning, and automation to enhance people insights.

+ Explore AI-driven use cases across the employee lifecycle such as attrition prediction, engagement levers, and mobility signals.

+ Ensure AI solutions are built with ethical integrity, transparency, and business relevance.

+ Embed AI into core talent decisions while maintaining a human-centered experience.

+ Inspire and Empower a High-Impact Analytics Team

+ Lead and mentor a global team of analysts, data scientists, and reporting professionals to deliver at pace and with precision.

+ Cultivate a high-performance culture grounded in innovation, curiosity, and continuous improvement.

+ Balance strategic transformation initiatives with execution excellence in recurring reporting and ad hoc support.

+ Position the team as strategic advisors to the business, moving from service provider to thought partner.

What Will You Bring?

+ 10+ years in people analytics, workforce planning, HR strategy, or related roles, with at least 3 years in a global leadership capacity.

+ Proven experience building scalable analytics capabilities that drive measurable business and talent impact.

+ Strong technical fluency in data architecture, visualization (Power BI, Tableau, etc.), predictive modeling, and AI/ML applications in HR.

+ Experience working with Workday and integrating HR data into enterprise data environments such as data lakes.

+ Deep understanding of global data governance, privacy, and cybersecurity frameworks.

+ Exceptional ability to synthesize complex data into strategic narratives for senior executive audiences.

+ A growth mindset, intellectual agility, and comfort operating in dynamic, matrixed global environments.

What Can We Offer You?

+ A rare opportunity to lead the reinvention of our global people analytics strategy

+ The ability to shape how talent data powers Manulife’s future of work, workforce decisions, and AI transformation

+ A seat at the table with global HR and enterprise leaders, influencing key business priorities

+ A purpose-driven, collaborative, and flexible culture committed to continuous innovation and learning

Acerca de Manulife y John Hancock

Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .

Manulife es un empleador que ofrece igualdad de oportunidades

En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.

Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a [email protected] .

Ubicación principal

Boston, Massachusetts

Modalidades de Trabajo

Híbrido

Se prevé que el rango salarial esté entre

$217,900.00 USD - $405,300.00 USD

Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con [email protected] para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.

Manulife/John Hancock ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de ahorro 401(k) o de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de días libres pagos en EE. UU. contempla hasta 11 días festivos, 3 días personales, 150 horas de vacaciones y 40 horas de licencia por enfermedad (o más cuando lo exija la ley) por año, y ofrecemos todos los tipos de licencias contempladas por la ley.

Conozca sus derechos (https://www.dol.gov/agencies/ofccp/posters)

Permiso Familiar y Médico

Ley de Protección del Empleado contra el Examen Poligráfico (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf)

Derecho al Trabajo

Verificación Electrónica (E-** **Verify** **)

Transparencia Salarial (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Company: John Hancock Life Insurance Company (U.S.A.)