• Exception Role

    Robert Half Office Team (Williamsville, NY)


    Description

    We’re looking for a Platform Support Specialist to join our team in Williamsville, NY! This is a long-term contract role ideal for someone who enjoys working with systems, solving problems, and supporting internal teams. You’ll help with basic order tasks, respond to platform questions, and ensure smooth operations behind the scenes.

    What You’ll Do:

    + Enter and update customer orders

    + Provide estimated delivery times for existing orders

    + Assist team members with platform-related questions

    + Help maintain clean and accurate data

    + Support account managers with order and platform requests

    + Identify ways to improve platform usage and efficiency

    + Eventually assist with phone support after training

    Requirements

    What You’ll Need:

    + Basic computer skills (especially Outlook and Excel)

    + Strong communication and teamwork abilities

    + Good organizational habits and attention to detail

    + Ability to work quickly and prioritize tasks

    + Previous experience in customer service or data entry is a plus

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .