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Description We are looking for a dedicated Care Coordinator to join our team in Syracuse, New York. This Contract-to-permanent position involves providing essential administrative and technical support to the Clinical Supervisor and team members, ensuring the seamless coordination of healthcare services. The ideal candidate will play a vital role in managing referrals, authorizations, and communication with members while contributing to the overall efficiency of the organization.

Responsibilities:

• Accurately review and input authorization data into computerized systems while managing expiring authorization reports.

• Assist case management teams by scheduling and coordinating patient services as directed.

• Participate in regular team meetings and propose recommendations for improving processes.

• Handle performance improvement activities and contribute to continuous quality enhancement initiatives.

• Manage and process various organizational reports as assigned.

• Perform clerical tasks such as filing, typing, copying, faxing, and message-taking as required.

• Collaborate with appropriate agencies to coordinate authorized services for members.

• Maintain communication with members to address their needs and provide support.

• Carry out additional duties as assigned by the supervisor. Requirements • High school diploma required; an associate degree in a related field is preferred.

• Minimum of two years of experience in the healthcare industry or a medical assistant qualification.

• Strong computer proficiency, including familiarity with Microsoft Office and other software systems.

• Ability to analyze and resolve issues effectively while adhering to industry standards.

• Must be available to work in-person Monday through Friday.

• Skilled in managing confidential and sensitive information with discretion.

• Capable of working both independently and collaboratively, adapting to shifting priorities and deadlines.

• Excellent verbal and written communication skills to interact professionally with team members and clients. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .