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Service Technician
- Cleaning Technologies Group (Cincinnati, OH)
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Now Hiring: Service Technician | Join Our Innovative Tech Team!
Department: Technical Service
• Reports To: Aftermarket Sales & Technical Service Manager
• Employment Type: Full-time | Hourly | Non-Exempt
Are You Ready to Get Hands-On with Cutting-Edge Industrial Technology?
We're looking for a Service Technician who’s passionate about problem-solving, enjoys working with their hands, and thrives in a high-tech, customer-focused environment. If you're a tech-savvy professional with a knack for diagnostics and a desire to travel, this is the opportunity for you!
As part of our Technical Service Team, you'll be the go-to expert for equipment repair, installations, and support. Your work will directly impact customer success and product performance across a variety of industries.
What You’ll Be Doing:
• Repairing, modifying, testing, and installing complex industrial equipment
• Handling customer service requests and technical support inquiries
• Logging and managing service calls, orders, and customer data
• Keeping detailed records in our ERP and service databases
• Preparing reports and documentation with precision and timeliness
• Coordinating travel and visiting customer sites across the U.S. and abroad
• Collaborating with teams to solve real-world technical challenges
• Taking on additional technical and service-related tasks as needed
What You Bring to the Table:
• Associate’s degree in Electrical or Mechanical Technology — or equivalent hands-on experience
• 2+ years in an industrial/technical environment
• Working knowledge of PLCs, electronics, and printed circuit board diagnostics
• Strong computer skills, including databases, Microsoft Office, and ERP software
• A passion for learning new tools, systems, and technologies
• Great communication skills — written, verbal, and in front of a group
• Valid driver’s license and the ability to travel internationally (passport-ready)
Bonus Points If You Can:
• Troubleshoot advanced control systems
• Analyze technical data and present it in charts or reports
• Work independently and think critically to solve complex problems
What It’s Like Working Here:
• Office-based environment with occasional visits to the manufacturing floor
• Quiet, professional setting with a collaborative team culture
• 20–30% travel to support our amazing customers — both domestic and international
• Light physical activity may be required (some lifting, bending, stair-climbing)
• Why Join Us?
• Competitive hourly pay
• Opportunities for growth and advancement
• Be part of a company that values innovation, reliability, and people
• Work with state-of-the-art equipment and a supportive technical team
• If you’re ready to put your technical skills to work in a rewarding and dynamic role — apply now and let’s build something great together!
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