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Student Success Coordinator - Natchitoches Admissions

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Student Success Coordinator - Natchitoches Admissions

Salary

$38,100.00 Annually

Location

Natchitoches, LA

Job Type

Unclassified

Job Number

BPCC-UNCL-427

Department

Bossier Community College

Opening Date

10/29/2025

Closing Date

11/17/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

This position is for a full-time, 12-month, unclassified, in-person staff position located on-site at our Natchitoches Campus.

Salary commensurate with credentials and experience.

In order to be considered for employment, applicant must attach the required documentation to the application or mail to: BPCC, Attn. HR, 6220 E. Texas St., Bossier City, LA 71111.

Required documentation includes college transcripts and three (3) letters of recommendation for employment.

If employed by Bossier Parish Community College, official transcripts must be provided.

Any questions regarding this posting may be directed to [email protected] or 318-678-6040.

Bossier Parish Community College is an Equal Employment Opportunity Employer.

bpcc.edu

Minimum Qualifications

+ Associate degree required; bachelor’s degree preferred.

+ One (1) year of experience performing clerical tasks of routine difficulty, including preparing and maintaining records.

+ Effectively use technology and computer software programs with proficiency in Microsoft applications.

+ Two (2) years of work experience at higher education institution in admissions or financial aid preferred.

+ Excellent communication and interpersonal skills needed with the ability to make small group presentations as well as remarkable skill in interacting with students on a one-on-one basis.

PHYSICAL REQUIREMENTS:

+ Must have use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear and handle or feel objects and controls.

+ Must have physical capability to effectively use and operate various items of office equipment such as, but not limited to, personal computer, calculator, copier, and fax machine.

+ Ability to occasionally lift or carry up to 10 pounds.

+ Must be capable of sitting in stationary position for 50% or more of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Specification

This position helps students through every step of the enrollment process and is based at the BPCC Natchitoches campus. Responsibilities include, answering questions in person and through phone, email, or text, and guiding students through applying, registering for classes, and understanding financial aid and academic programs. The role also involves reviewing transcripts and credits, keeping student records up to date, helping with graduation checks, and supporting events like orientation and registration.

Job Duties and Other Information

+ Answer incoming calls and respond to inquiries via email, text, phone, and other communication methods.

+ Assist students throughout the enrollment process by discussing application status, advising on next steps, enrolling students in courses, and providing information about financial aid, scholarships, programs, and majors.

+ Deliver exceptional customer service in all student interactions, both in person and remotely.

+ Process applications for admission (new, re-entering, and transfer), including the collection and review of supporting documentation.

+ Serve as the campus liaison between the Natchitoches campus and the Admissions/Registrar Office.

+ Assist with registration and documentation collection for special population on the Natchitoches campus, particularly dual enrollment high school students.

+ Evaluate nontraditional and transfer credits, including Industry-Based Credentials (IBCs), and collaborate with Academic Deans to determine articulated equivalents.

+ Input and maintain student data in the student information system, ensuring accuracy and reconciling documents submitted through Dynamic Forms.

+ Reconcile daily reports and critically analyze data to identify and resolve discrepancies.

+ Process incoming and outgoing college transcripts and other enrollment documents.

+ Assist the Registrar with graduation-related duties, including evaluating degree audits and verifying that students meet graduation requirements.

+ Organize and participate in recruitment events, new student orientations, and registration activities to promote college programs and support enrollment goals.

+ Maintain working knowledge of core Enrollment Management functions (e.g., Financial Aid, Academic Advising, Veteran Services) to provide general assistance and make appropriate referrals.

+ Participate in campus events and activities outside of regular business hours, including evenings and weekends, as needed.

+ Other duties as assigned.

Benefits for unclassified employees are determined by the individual hiring authority.

01

Do you possess the required Associate degree or preferred Bachelor’s degree?

+ Yes

+ No

02

Do you possess one (1) year of experience performing clerical tasks of routine difficulty, including preparing and maintaining records?

+ Yes

+ No

03

Do you possess the preferred two (2) years of work experience at a higher education institution working in admissions or financial aid?

+ Yes

+ No

04

Do you possess the ability to effectively use technology and computer software programs with proficiency in Microsoft applications?

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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