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Business Process Analyst
- Leidos (Ashburn, VA)
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Description
The National Security Sector within Leidos is seeking Business Process Analyst with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) Interface and Support Processes division within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States.
This position requires frequent interactions with Architects, agile delivery teams, CBP product owners, and other CBP stakeholders to lead the gathering, refinement, and documentation of business needs and requirements.
This position REQUIRES the candidate to be in Ashburn, VA, two to three times a week
Primary Responsibilities:
+ Collaborate with product owner, technical leads, and developers on the requirement elicitation, documentation in JIRA epic/stories/features and acceptance criteria in fast-paced agile environment
+ Work with product owners to refine, groom and prioritize the backlog
+ Support all Agile ceremonies as the Scrum Master.
+ Support change management processes including initiating change requests.
+ Work with development teams to flesh out technical and QA requirements
+ Quickly adapt to customer dynamic environment and adopt their processes and foster innovative ideas
+ Adopt to new ways of working, socializing and collaborating with stakeholders and understanding their business goals
+ Develop or edit PowerBI dashboards.
+ Develop analytical reports.
+ Must be a self-starter, strong leader, and have the ability to work independently with little supervision
+ Experience briefing PowerPoint presentations to government officials or senior management.
Basic Qualifications:
+ BA/BS with 8+ years of relevant experience or 6+ years of relevant experience with Master's Degree: OR 7 years of experience in lieu of degree
+ Must be able to maintain and obtain a CBP Background Investigation prior to start
+ Experience in Agile/Scrum/Kanban supporting Agile efforts
+ At least five (5) years of experience writing user stories, slicing features, using test suites and maintaining issue backlog
+ Excellent verbal and written communication skills and the ability to interact professionally with diverse agile teams, product owners, stakeholders, and SMEs.
+ Experience conducting stakeholder interviews and facilitating stakeholder workshops.
+ Experience with Confluence and JIRA required
+ Experience with PowerBI, creating and modifying dashboards.
+ Solid experience with Microsoft Office Suite including Excel, PowerPoint, and Word.
+ Great analytical skills and ability to develop summary reports out of large amounts of data.
Preferred Qualifications:
+ Active CBP BI
+ Experience with CBP PSPD
At Leidos, we don’t want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, “what’s next?” before the dust settles on “what’s now.”
If you’re already scheming step 20 while everyone else is still debating step 2… good. You’ll fit right in.
Original Posting:
October 22, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $104,650.00 - $189,175.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com .
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits .
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected] .
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission (https://reportfraud.ftc.gov/#/) .
Commitment to Non-Descrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
REQNUMBER: R-00169254
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
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