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Responsibilities & Qualifications

TheTekSynap is seeking a **S** **enior** **NEN Analyst** **.** The Senior NEN Analyst serves as Key Personnel under the NSWCDD Corporate IT Services contract. This position provides expert-level support to the Navy Enterprise Network (NEN) program by managing, coordinating, andmonitoringenterprise network services. The Senior NEN Analyst acts as the primary liaison between NSWCDD and the Navy NEN Program Office, ensuring compliance with all enterprise standards, service-level expectations, and network operational procedures.

RESPONSIBILITIES

+ Provide enterprise-level support for Navy Enterprise Network (NEN) systems, ensuring consistent connectivity, access, and compliance with Navy cybersecurity standards.

+ Manage and track NEN service requests and provisioning activities through approved Navy tools and processes (e.g., NET tool and NEN ordering systems).

+ Coordinate with NAVWAR, NEN Tier III, and NMCI teams to resolve enterprise network incidents and service disruptions.

+ Support network transition, optimization, and modernization efforts in alignment with DoD and Navy initiatives.

+ Maintain records of user accounts, hardware provisioning, and service order statuses within the NEN framework.

+ Review and verify network-related documentation and procedures for adherence to configuration management and cybersecurity policies.

+ Support user onboarding, account management, and hardware lifecycle tracking across multiple NSWCDD departments.

+ Identifyrecurring network or service issues and propose corrective actions to improve operational efficiency.

+ Provide reporting and analysis on NEN service performance metrics and SLA adherence.

+ Serve as the local point of contact for coordination of NEN activitiesimpactingNSWCDD operations.

REQUIRED QUALIFICATIONS

+ Bachelor’s degree in Information Technology, Computer Science, Business, or related discipline.

+ Minimum of six (6) years of professional experience providing enterprise network program support, with at least three (3) years supporting Navy or DoD network environments. Experience must include NEN program support and familiarity with network service request tools such as the NET tool or equivalent Navy provisioning systems.

+ Must meet DoD IAT Level III certification requirements (e.g., Security+ CE, CASP+, or CISSP).

+ Knowledge of Navy network architecture, NMCI/NGEN operations, and enterprise-level provisioning workflows.

+ Understanding ofNavy IT service delivery processes, network configuration management, and cybersecurity compliance standards.

COMPETENCIES

+ Navy Enterprise Network (NEN) Operations

+ Network Provisioning and Service Request Management

+ IT Service Management and SLA Monitoring

+ Communication and Coordination with Enterprise Stakeholders

+ Documentation and Reporting Accuracy

+ Cybersecurity and Network Compliance Awareness

Overview

We are seeking aSeniorNEN Analystto join ourteamatNaval Surface Warfare Center Dahlgren Division (NSWCDD).

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com .

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Additional Job Information

+ **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

+ **Location** :Onsite at NSWCDDDahlgren, VA(limited hybrid flexibility may be considered)

+ **Type of environment** :Officesetting, network operations supportenvironment

+ **Noise level** :Medium

+ **Work schedule** :Onsite with standard NSWCDD core hours (0800-1700), Monday through Friday.

+ **Amount of Travel** :Minimal (<10%) for coordination or site support at other Navy facilities (e.g., Norfolk, Quantico, San Diego). **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employeeis regularly required touse hands tohandle, feel,touch;reach with hands andarms;talkandhear. The employeeis regularly required tostand;walk;sit;climb or balance; and stoop, kneel, crouch, or crawl. The employeeis regularly required tolift upto 10 pounds. The employee is frequently required tolift upto 25pounds;and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** USCitizenship **Clearance requirement** :Secret clearance (T3 investigation) **OTHER DUTIES** Pleasenotethis job description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that arerequired ofthe employee for this job. Duties,responsibilitiesand activities may change at any time with or without notice. **EQUAL EMPLOYMENT OPPORTUNITY** In order toprovide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, geneticinformationor any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

**Job Locations** _US-VA-Dahlgren_

**ID** _2025-8579_

**Category** _Information Technology_

**Type** _Regular Full-Time_