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Job Title: Housekeeper

Department: Support Services

Position Summary

The Housekeeper is responsible for maintaining a safe, hygienic, and sanitary environment in assigned agency buildings. Duties include cleaning, sanitizing, and maintaining common areas, offices, bathrooms, kitchens, and other facilities to ensure a clean and healthy environment for staff, youth, and visitors.

Department

New Directions Youth & Family Services’ Support Services team ensures that agency facilities are well-maintained, safe, and welcoming for the children, families, and staff we serve.

Agency

New Directions Youth & Family Services is an equal opportunity employer committed to championing the principles of anti-racism, justice, and equity. We welcome prospective employees from diverse cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities we work in partnership with.

Benefits

New Directions takes pride in offering a comprehensive benefits package to support our employees:

+ Medical, dental, and life insurance

+ 401k with up to 3% agency match

+ 105 hours of paid time off in the first year, plus 13 agency holidays

+ Consistent Monday–Friday schedule (8:00 a.m. – 4:00 p.m.)

+ Opportunities for training and professional development

+ A supportive agency culture where over 30% of staff have been with us for 10+ years

Compensation

$16.00 – $16.81 per hour in the first year

Additional raises guaranteed

Hours/Schedule

Full-Time, Monday–Friday, 8:00 a.m. – 4:00 p.m.

Professional Development Opportunities

We invest in our employees through required trainings, regular supervision, and opportunities for ongoing skill development in safety, sanitation, and best practices.

Position Specific Duties/Responsibilities

+ Clean and sanitize bathrooms, showers, locker rooms, kitchens, and health offices daily

+ Check and refill soap and paper dispensers as needed

+ Clean, vacuum, and dust offices and common areas; perform high and low dusting weekly

+ Sweep, dust, mop, and vacuum floors

+ Sanitize hand-contact points (phones, door handles, switch covers, etc.)

+ Spot clean doors, glass, walls, and carpets as needed

+ Assist with refuse removal and major cleaning tasks (e.g., windows, walls)

+ Attend to emergency housekeeping needs

+ Request supplies and recommend replacement of items beyond repair

+ Maintain all work areas and equipment in a safe, sanitary condition

+ Attend mandatory trainings and supervision meetings

+ Perform additional duties as assigned by supervisors

Knowledge, Skills, and Abilities

+ Strong attention to detail and thoroughness in cleaning tasks

+ Ability to maintain safe and sanitary work areas

+ Flexibility to respond to emergency housekeeping needs

+ Ability to work independently and as part of a team

+ Strong communication skills with staff, supervisors, and others

Qualifications

+ High School Diploma/GED (required)

+ Valid driver’s license (required)

+ Previous custodial or housekeeping experience (preferred)

+ Ability to pass an annual physical per agency health policy

+ Compliance with agency safety standards and healthy work environment practices

Commitment to Diversity, Equity, and Inclusion

We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleagues develop these preferred skills. We strongly encourage those who are passionate about fostering a diverse, inclusive, and equitable human service organization to apply.