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Job Description

At Nordstrom, we’re committed to helping our customers feel good and look their best —and our Supply Chain team plays a vital role in making that happen. As part of our Operational Performance Management and Analytics (OPMA) team, you’ll help build the tools, systems, and insights needed to manage warehouse performance at scale. This team leads the charge in modernizing labor and scheduling systems, enabling real-time visibility into productivity, and scheduling the workforce in line with operational demand. Over the next few years, we’re focused on expanding Manhattan Active Labor Management (MALM) across our network, exploring predictive scheduling and labor modeling, and launching performance-based incentive programs. In this role, you’ll be at the center of that transformation— empowering teams with data-driven decision-making, streamlining operations, and driving measurable impact. If you're energized by solving complex problems, leading change, and helping teams perform at their best, this is the opportunity for you.

A day in the life…

+ Lead execution of productivity and workforce management programs across the Supply Chain network by aligning daily operations with program goals, auditing site processes for compliance, and delivering actionable insights to warehouse leadership through data analysis and reporting .

+ Configure labor management systems and update workflows to reflect productivity measurement standards for new processes in partnership with Operations, Product, and Technology teams; then lead change management efforts by communicating system changes to O perations teams, supporting adoption, and ensuring alignment with updated productivity standards.

+ Own daily schedule generation in Workday and partner with HR, Legal, and Operations to ensure system configurations support desired business outcomes.

+ Drive strategic initiatives including network-wide adoption of Manhattan Active Labor Management (MALM), evaluation of predictive scheduling tools, and development of performance-based incentive programs that align individual contributions with operational goals.

+ Recruit, select, and onboard top talent, motivate and develop teams, organize and encourage teamwork through collaboration and relationship building to ensure program objectives are met.

You own this if you have…

+ 3+ years of people management with experience ( support team experience preferred )

+ Bachelor ’ s Degree in Supply Chain Management , Business Administration, Engineering or equivalent experience

+ Strong project management and time management skills

+ Excellent verbal communication and interpersonal skills

+ Proven analytical skills and proficiency in Microsoft Office and WMS/LMS /WFM systems (experience with Manhattan Active and Workday preferred)

+ Ability to influence cross-functional teams without direct authority

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$64,500.00 - $106,500.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_16.pdf

Youtube Link: https://www.youtube.com/embed/Ik2td-Ucc5k?si=f7t2QCRBpqPRsr7g

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!