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Make a Real Impact. Lead with Heart. Drive the Future of Disability Services.

At Richmond, we believe in possibilities — not limitations. Every day, we support individuals with intellectual and developmental disabilities to live meaningful, self-directed lives. Now, we’re looking for a Chief Program Officer (CPO) to help lead us into the next chapter of innovation, person-centered excellence, and compassionate care.

If you’re a strategic thinker who loves rolling up your sleeves, empowering teams, and creating systems that change lives — this role was made for you.

What You’ll Do

As our Chief Program Officer, you’ll:

+ Shape the future of our programs — residential, day habilitation, nursing, and community services — ensuring everything we do aligns with our mission, values, and OPWDD standards.

+ Lead and inspire an amazing team of directors, clinicians, and managers who bring passion to every shift.

+ Stay ahead of the curve by monitoring OPWDD guidance, emerging best practices, and trends in disability services.

+ Partner with Quality Improvement & Compliance to keep us certification-ready and audit-strong.

+ Think big-picture, connecting strategy with everyday operations and ensuring measurable outcomes that matter.

+ Represent Richmond in statewide forums and advocacy efforts — helping shape a stronger, more inclusive system for everyone.

Who You Are

+ A mission-driven leader who balances heart and strategy.

+ Experienced in OPWDD-supported programs (ICF, IRA, Day Hab — you know the language).

+ A mentor at heart, ready to grow and guide talented teams.

+ Skilled at turning complex challenges into clear, actionable plans.

+ Comfortable managing big budgets, strategic plans, and change with equal confidence.

+ An advocate for equity, inclusion, and person-centered practices in everything you do.

What You’ll Bring

+ MBA in Business Administration required.

+ At least 5 years in senior management, with 3+ years supervising other leaders.

+ 10+ years of experience in developmental disabilities or related human services strongly preferred.

+ Knowledge of OPWDD regulations (Parts 624, 625, 633), Medicaid billing, and compliance expectations.

+ A valid tri-state driver’s license and access to transportation for site visits.

Why Richmond?

Because you’ll join a team that:

+ Believes in empowering people — both staff and individuals supported.

+ Values innovation and collaboration as much as compassion.

+ Offers a supportive leadership team, competitive salary, and comprehensive benefits.

+ Celebrates success (and the people behind it).

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