• Desktop Support Technician

    TEKsystems (Birmingham, AL)


    Description

    Our customer is currently migrating from Windows 10 to Windows 11 and has a backlog of desktop support requests that they're needing help with. They've asked us to provide them with a couple Desktop Support Technicians to help with that backlog and the continual Desktop support needs. These are contract roles through March of 2026 with a very strong likelihood of extension beyond that. Qualified candidates will bring a minimum of 2-3 years of recent Desktop experience and specifically supporting a WIN10 or WIN11 environment.

     

    Day to day: these candidates will be dispatched across several different environments providing end user support surrounding the WIN10 to WIN11 migration. These resources will be responding to tickets being generated from this migration and providing technical desktop support to the users. This could result in deployment of hardware, imaging and providing level 1-2 support to the user base. They utilize a ticketing system that these resources will be working within.

     

    Skills

     

    Desktop, Windows 10, Support, Troubleshooting, Hardware, Active directory, Windows, Customer service, Technical support, Imaging, Deployment, Help desk support, tickets

     

    Top Skills Details

     

    Desktop, Windows 10,Support,Troubleshooting,Hardware,Active directory, Windows, Customer service, Technical support, Imaging, Deployment

     

    Additional Skills & Qualifications

     

    Comp TIA, Windows cert or A+ are all huge pluses.

    Experience Level

    Entry Level

     

    Job Type & Location

     

    This is a Contract position based out of Birmingham, AL.

    Pay and Benefits

    The pay range for this position is $20.00 - $25.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Birmingham,AL.

     

    Application Deadline

     

    This position is anticipated to close on Nov 16, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.