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As a **Technical Writer** you will make an impact as the primary point of contact for all legal domain-related queries and issues. You will be a valued member of the team and work collaboratively with management, team members and client.

We believe **Remote** work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, if this is a hybrid position requiring 3-4 days a week in the client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Role & Responsibilities:

+ Understand and adhere to department style and process guidelines

+ Understand product development methodologies in an Agile environment

+ Foster and maintain positive working relationships with other team members and key stakeholders

+ Research and document new and updated features for Visa Risk Manager and the Compromised Account Management System products

+ Improve existing documentation

+ Attend project meetings create schedules and report progress on a regular basis

+ Collaborate with developers designers product managers and customer support to ensure accuracy and quality of documentation to contribute to a positive user experience

Required Skills:

+ 6+ years of writing in a publishing environment

+ Ability to work in a fast-paced team environment

+ Knowledge of eCommerce applications or the payments industry

+ Basic understanding of APIs and XML is preferred

+ Familiarity with technical writing tools such as MadCap Flare Oxygen XML or similar. Experience with version control systems like Git

+ Experience with DITA documentation and XML documentation tools

+ Excellent communication and interpersonal skills.

+ Ability to work independently and as part of a team.

Applications will be accepted until 11/07/2025.

The annual salary for this position is between $47,975 – $115,500 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.