• Technology Manager

    University of Washington (Seattle, WA)


    Job Description

    Are you ready to make a real impact in higher education technology? Join UW Information Technology (UW-IT) as a Technology Manager, where you’ll lead the strategy, innovation, and delivery of Microsoft 365 and Google Workspace services that empower over 120,000 students, faculty, staff, and clinicians across three campuses and medical centers.

    What You’ll Do

    + **Lead core productivity platforms** – Oversee Microsoft 365 & Google Workspace services, ensuring reliability, security, and strategic direction.

    + **Drive technical excellence** – Guide Tier 3 support, architecture, and compliance for mission-critical systems that support teaching, research, and clinical operations.

    + **Inspire and develop talent** – Supervise a team of skilled engineers, foster growth and collaboration, and champion continuous improvement.

    + **Shape the future of UW IT** – Partner across the university to deliver scalable, innovative tools that power world-class research and education.

    What You Bring

    + Minimum 4 to 5 years of experience managing multidisciplinary information technology teams.

    + Experience delivering large scale solutions and support for IT systems in an education environment.

    + Experience administering Microsoft Exchange, Microsoft 365, and Google Workspace for Education.

    + Experience in creating and maintaining provisioning and systems management automation using PowerShell, Microsoft Graph API, and/or Google API.

    + Experience in creating and maintaining Microsoft SharePoint systems.

    + Experience using and supporting Microsoft Office and Google products and services.

    + A working knowledge of network and desktop application troubleshooting.

    + Demonstrated ability self-train on new products, protocols, standards and applications and the ability to communicate impacts and procedures to customers and support staff.

    + Working understanding of Microsoft Entra ID.

    + Demonstrated experience managing complex technical services involving multiple organizations and external service providers.

    + Proven consultation skills for executive leadership, support teams, project managers, and other technical staff.

    + Experience in resource allocation, project planning, and budget management.

    + Demonstrated knowledge of the ITIL framework and experience working in an ITIL environment.

    + Excellent written and verbal communication skills for clear and concise technical documentation, reporting, and presentations.

    + Working understanding of Microsoft Entra ID.

    + Strong analytical and critical thinking skills.

    + High degree of emotional intelligence for effective leadership, collaboration, and conflict resolution.

     

    Why Join UW

     

    At the **University of Washington** , you’ll find purpose in every project. Enjoy a **hybrid schedule** , **excellent health and retirement benefits** , and a **community** that values innovation, balance, and lifelong learning.

     

    Join a team that’s passionate about technology and making a difference— **your leadership will shape the future of IT at one of the nation’s top public research universities.**

     

    Compensation, Benefits and Position Details

    Pay Range Minimum:

    $102,612.00 annual

    Pay Range Maximum:

    $166,752.00 annual

    Other Compensation:

    -

    Benefits:

    For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

    Shift:

    First Shift (United States of America)

     

    Temporary or Regular?

     

    This is a regular position

    FTE (Full-Time Equivalent):

    100.00%

    Union/Bargaining Unit:

    Not Applicable

     

    About the UW

     

    Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

     

    UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

     

    Our Commitment

     

    The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (https://policy.uw.edu/directory/po/executive-orders/eo-81-prohibiting-discrimination-harassment-and-sexual-misconduct/) .

     

    To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

     

    Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

     

    University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.