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Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

JOB DESCRIPTION:

+ Designs, implements, and coordinates one or more programs within Transportation and Parking Services: transportation, parking, or fleet programs

+ Analyzes, maintains, and tracks trends of customer interaction data using a variety of systems, including customer relations management system, parking management systems, access control systems, transportation systems, fleet information management system, and related tools to process transactions, investigate and resolve issues

+ Schedules, organizes, and provides outreach and education on departmental programs

+ Develops program communication for department and customers

+ Maintains department process and program knowledge base documentation

+ Develops work plans to accomplish program goals and objectives and monitors progress toward their achievement

+ Develops promotional materials which may include content for reports, briefings, newsletters, grants or other written information related to the program

+ Monitors expenditures and may participate in the budget planning process and prepare financial reports

+ Performs related responsibilities as required

+ This is not an administrative support position

_Important details regarding core duties and responsibilities include:_

+ Coordinates the access, parking, staging, and other event logistics necessary to support university/healthcare school, department or division events, conferences, meetings, and signature campus wide events

+ Interfaces with customers to plan TPS support for events

+ Coordinates with TPS staff and Parking vendor on staffing plans, equipment staging, barricades, signage, etc. to provide support for events

+ May conduct pre-event site/venue tours with customers

+ Recommends appropriate support options based on the scope and specifications of the event

+ Liaises with catering vendors, Staging staff, and other parties participating in producing the event

+ Creates TPS operational plans and calendars

+ Coordinates billing for TPS activities to customers

MINIMUM QUALIFICATIONS:

+ A bachelor's degree in Communication, Business Administration, Planning or related field and three years of program planning experience, OR an equivalent combination of experience, education, and training

+ Organized, Detail Oriented, Excellent Written and Oral Communication Skills

+ MS Outlook: Word, Excel, Outlook, Teams

PREFERRED QUALIFICATIONS:

+ Event management experience

+ Parking software experience for ex. Flash Parking Systems or other similar Parking system

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD).

Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.

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**Job Number** _155920_

**Job Type** _Regular Full-Time_

**Division** _Campus Services_

**Department** _CS Parking Services_

**Job Category** _Facility Support and Building Maintenance_

**Campus Location (For Posting) : Location** _US-GA-Atlanta_

**_Location : Name_** _Emory Campus-Clifton Corridor_

**Remote Work Classification** _No Remote_

**Health and Safety Information** _Not Applicable_