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Description

Ring is seeking an innovative Demand Planning Manager to help lead our AI transformation journey within our device portfolio planning. We're looking for a forward-thinking leader who can help us revolutionize our demand planning processes by implementing AI solutions. This is an opportunity to shape the future of how Ring leverages artificial intelligence while advancing our mission to help make neighborhoods safer.

Key job responsibilities

-Spearhead the evaluation, design and implementation of AI-powered demand planning solutions

-Drive innovation in our forecasting processes through the exploration and adoption of machine learning and predictive analytics

-Pioneer the development of AI-enhanced tools and methodologies to transform traditional demand planning approaches

-Build and implement AI-based analytics dashboards and reporting systems

-Manage end-to-end demand planning processes for our core devices

-Drive the forecasting of new product launches and maintain phase-in/phase-out processes

-Serve as a subject matter expert for overall demand planning, pricing, promotional planning, and in-stock/retailer demand

-Own and communicate the global demand plan to stakeholders

-Lead continuous improvement initiatives for key demand planning performance indicators

-Support S&OP process implementation through reporting, analytics and monthly meeting facilitation

A day in the life

You will serve as the demand planning POC for your assigned device programs. Further, you will own, shape and refine your demand plans based on insights from key product, category, sales and retail teams. Along with day-to-day operations, you will be heavily involved in long-range planning objectives, the drafting of documentation needed to substantiate monthly purchasing decisions to leadership, the management of new product introductions and a critical liaison in the S&OP process.

About the team

The mission of our planning organization is to deliver quality forecasts, supply plans and allocation plans to ensure customers are able to purchase the product they want, when and where they want it. You will own and manage the worldwide planning for specific programs of Ring devices. This position requires the ability to think critically, manage without authority and leverage a broad cross-functional organization of business teams. This role is highly visible throughout the organization and will lead the management/generation of large-scale demand plans that are presented to senior leaders and C-level executives.

Basic Qualifications

- Bachelor's degree in supply chain management, operations, engineering, analytics or related field

- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.

- Experience in defining and implementing process improvement initiatives using data and metrics

- Experience in complex problem solving, and working in a tight schedule environment

- Experience implementing repeatable processes and driving automation or standardization

- Experience with AI/ML technologies

- 2+ years of experience in an operations-based, Demand Planning role (note: retail planning experience is not the same as demand planning experience).

Preferred Qualifications

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience supporting accounting/finance customers to set and effectively manage expectations, project deliverables, and drive resolution when conflicts or issues arise

- Proficient in AI prompting/AI-leveraged analytics.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.