• Dealership Operations Intern

    Lithia & Driveway (Troy, MI)


    Dealership:L0422 Suburban CDJR of Troy

     

    Lithia & Driveway Summer Internship - Dealership Operations

     

    We are seeking a motivated and detail-oriented Dealership Operations Intern to join our team in Michigan. This internship will offer you an in-depth, 8-10 week rotational experience across key departments within our dealership, including Sales, Service, Parts, and Customer Relations. The internship is designed to give you the opportunity to learn directly from experienced professionals and gain a comprehensive understanding of dealership operation

     

    Store Operations Intern reports to the General Manager.

    Responsibilities

    Rotations:

    + Sales Operations.

    + Service Operations.

    + Parts Operations.

    + Business Office.

    Day-to-Day Operations:

    + Provide support in daily tasks and operations within the assigned department.

    + Collaborate with team members to ensure smooth workflow.

    Documentation and Administrative Functions:

    + Maintain accurate records and documentation.

    + Assist with documentation of important information to increase efficiency.

    Customer Support:

    + Provide a friendly and professional first impression to customers.

    + Efficiently and respectfully address customer needs and inquiries to ensure a positive experience.

    Communication and Teamwork:

    + Foster a collaborative and positive team environment.

    + Work closely with team members to identify areas for process improvement.

    Learning Development:

    + Actively seek opportunities for learning and skill development.

    + Participate in training sessions and other events.

    + Ask questions as needed.

     

    What's in it for you?

     

    + Hands-on experience in dealership operations

    + Professional growth and development opportunities

    + Exposure to a wide range of dealership departments

    + Networking opportunities with senior management

    + Mentorship throughout the internship

    + Potential for full-time employment with Lithia & Driveway after graduation

     

    Skills and Qualifications

     

    + Interest in the automotive industry and store operations.

    + Excellent written and verbal communication skills.

    + Strong collaboration and leadership skills.

    + Passion for delivering excellent customer service and enhancing the overall customer experience.

    + Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

    + Basic understanding of CRM and dealership management software (DMS) a plus.

     

    Application Deadline: March 21stPlease apply via Handshake or through our career website.