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The Systems Administrator reports to the Director of Enterprise Systems and is responsible for the installation, configuration, maintenance, operations and security of the enterprise administrative and academic information systems, including physical and virtual server infrastructure, various on-premises and cloud-based applications, endpoint deployment and management platforms, and monitoring and disaster recovery utilities. The position is expected to provide system provisioning and maintenance in a manner that is consistent with College’s goals, industry best practices, and regulatory requirements.

Pay Status and Classification: Exempt, Regular full-time

Supervisor: Director Of Enterprise Systems & Networking, Information Technology Services

Position Purpose: The Systems Administrator reports to the Director of Enterprise Systems and is responsible for the installation, configuration, maintenance, operations and security of the enterprise administrative and academic information systems, including physical and virtual server infrastructure, various on-premises and cloud-based applications, endpoint deployment and management platforms, and monitoring and disaster recovery utilities. The position is expected to provide system provisioning and maintenance in a manner that is consistent with College’s goals, industry best practices, and regulatory requirements.

Essential Responsibilities and Duties:

+ System Administration: Manages, maintains, and secures Union’s physical and virtual computing infrastructure and application services. Installs and configures servers, operating systems, and both on-premises and cloud-based applications. Implements security measures to protect institutional data and prevent unauthorized access. Manages user accounts and access rights in accordance with privacy, security, and compliance best practices. Maintains endpoint deployment platforms, automated system jobs, and disaster recovery systems. Assists team members with technical issues and works with vendors to resolve problems and determine equipment requirements.

+ System Deployment and Maintenance: Supports deployments, upgrades, and migrations to maintain stable and secure environments. Participates in assessing requirements, applying patches, and implementing configuration changes. Assists in evaluating new technologies that enhance system reliability, efficiency, and security.

+ Security and Compliance: Applies secure system configuration, patching, and access controls to protect institutional infrastructure. Monitors system activity to identify and mitigate vulnerabilities. Ensures compliance with institutional policies and supports disaster recovery planning, testing, and documentation.

+ Documentation and Continuous Improvement: Develops and maintains operational and procedural documentation related to enterprise systems. Contributes to emergency procedures and identifies opportunities to automate or improve system administration tasks.

+ Troubleshooting and Issue Resolution: Processes service requests and resolves escalated incidents efficiently. Diagnoses and addresses issues affecting hardware, operating systems, and application services. Performs root cause analysis and collaborates with ITS staff and vendors to prevent recurrence and minimize disruption.

+ Collaboration: Works and partners with all members of the ITS department to be responsive to the needs of users and to work on projects as needed. Shares expertise with colleagues and communicates effectively with users, technical staff, and vendors to ensure reliable service delivery.

Qualifications:

+ Bachelor’s degree, preferably in Computer Science, Information Science or related field and/or a combination of relevant education, training, certifications, and/or work experience.

+ 3 years systems management experience in production grade server environments preferred.

+ Working knowledge of server virtualization technologies (i.e. VMware vSphere, Microsoft Hyper-V, etc.).

+ Experience managing Active Directory or other LDAP based services.

+ Proficiency in task automation scripting technologies (i.e., PowerShell, Unix Shell, etc.).

+ Experience with Endpoint deployment and management services.

+ Experience working in a team-oriented, collaborative environment.

+ Experience in a service-oriented environment.

+ Ability to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow colleagues.

Compensation:

The annual salary range for this position is $78,000-80,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

+ Generous Vacation, Sick, and Personal Time

+ Winter Recess Break in Addition to Paid Holidays

+ Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

+ Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

+ Employee Scholarships toward Certifications, Seminars, Training and Professional Development

+ Pre and Post Tax participation in a 403(b) Retirement Plan

+ Salary Continuation Program in the event of Disability

+ Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy (http://www.union.edu/human-resources/background-check-policy?\_ga=2.164769983.1635496244.1717465945-1000516401.1717465945) , finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify (https://www.e-verify.gov/) and your Right to Work (Derecho a Trabajar) (https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RightToWorkPoster%20Eng\_Es.pdf) .

Union College

Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.

Accommodations

If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at [email protected] or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.

Diversity at Union College

Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.

Non-Discrimination Policy

Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity.