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Salary $48,874

This position closes on 11/09/2025

Please note: Resumes cannot exceed 2 pages in length, or they will be disqualified.

Looking for a better work-life balance? Join an amazing organization that puts Veterans first for an amazing career!

OVERVIEW:

Since 1946 Veterans Canteen Service (VCS) has delivered the VCS benefits to millions of Veterans enrolled in the Department of Veteran Affairs (VA) Healthcare system, the largest Healthcare system in the United States. VCS is a program office in the Veterans Health Administration (VHA) that is Veteran-facing, providing America’s Veterans enrolled in VA’s Health Care System, their families, caregivers, and VA employees, with reasonably priced merchandise and services essential to their comfort and well-being.

The Veterans Canteen Service (VCS) located at the Jefferson Barracks VA Medical Center in St. Louis, MO, is seeking a Program Support Assistant (Business to Business) in the Services Division. This position will report directly to the Chief of Services (Central Office). The primary purpose of this position is to assist in the decision process for product assortments, ensuring they are compelling, commercially viable, and support overall business objectives.

DUTIES:

Duties of this position include, but are not limited to:

Business Development Support: Assists in developing, coordinating, and executing B2B initiatives to enhance Veteran services and build partnerships with external organizations.

Vendor and Contract Management: Oversees vendor relationships and supplier contracts, evaluating pricing, quality, service, and reliability to ensure optimal performance.

Internal Collaboration and Support: Serves as the main point of contact for internal VA entities, identifying partnership opportunities and providing timely assistance.

Product and Marketing Coordination: Collaborates with the Marketing Department to source and promote products tailored to diverse customer needs.

Program Administration: Maintains program documentation, manages databases, and ensures timely processing of reports, invoices, and related records.

Compliance Oversight: Monitors adherence to regulations governing government funds, promotional funds, and incentive programs.

Order Management: Manages the Order Management System to ensure accurate entry of UPCs, vendor data, product descriptions, and pricing details.

VCS offers competitive benefits, including:

+ Opportunities for career advancement.

+ Childcare Subsidy Program.

+ No nights.

+ Major Medical, Dental, Vision Insurance & Life Insurance.

+ Vacation & Sick Leave to include 11 (paid) Federal Holidays.

+ Federal Retirement, Pension.

+ Public Transportation Benefits (Bus Pass).

+ Visit us at https://www.vacanteen.va.gov/ for more information about the Veterans Canteen Service.

QUALIFICATION REQUIREMENTS:

+ A current, valid REAL ID is required to work at Veterans Canteen Service.

+ Technical Proficiency: Proficient in Microsoft Office Suite; experience with Adobe applications is a plus.

+ Communication Skills: Demonstrates strong written, verbal, and interpersonal communication abilities.

+ Judgment and Adaptability: Exhibits sound judgment and flexibility when handling situations without established guidance.

+ Organizational Skills: Highly organized with the ability to manage multiple priorities and adapt to shifting demands.

+ Teamwork and Independence: Works effectively both independently and as part of a collaborative team.

+ Analytical and Problem-Solving Skills: Applies strong analytical thinking to diagnose issues, troubleshoot problems, and develop effective solutions.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;

• the needs and interests of the agency;

• whether your continued employment would advance the organizational goals of the agency or the Government; and

• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the seasonal influenza program is a condition of employment. It is a requirement that all HCP receive the COVID-19 vaccination and annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons.