"Alerted.org

Job Description

The Operating Unit Business Analyst serves as a strategic liaison between the Operating Unit (OU) and delivery teams ensuring that technology solutions align with both enterprise and OU-specific goals. This role is responsible for capturing, articulating, and advocating for OU requirements, supporting the transition from legacy systems to enterprise or segment products, and maintaining visibility into the OU’s technology roadmap. This Business Analyst is expected to work 2-3 days onsite at the Glen Allen, VA location and is expected to be paid between $50-65/hr depending on level of experience.

Key Responsibilities:

• Represent the OU in cross-functional planning and prioritization efforts.

• Elicit and document business requirements, including core product build, enhancements and implementations; business process workflows, and identified opportunities for improvement.

• Analyze business requirements to verify clarity and completeness with business owners; validate every requirement gathered belongs within the scope of project or assignment by comparing it to the stated business need & objective; confirm & document assumptions and constraint

• Define and present OU-specific requirements for Program Increment (PI) consideration.

• Collaborate with stakeholders to ensure business needs are accurately captured and translated into technical solutions.

• Partner with Product Owners to facilitate the OU’s transition from legacy systems to enterprise or segment products.

• Identify change management needs and support adoption strategies.

• Support the ongoing maintenance and optimization of the OU’s existing technology stack.

• Monitor system performance and coordinate issue resolution.

• Maintain a comprehensive OU roadmap that includes enterprise and segment product initiatives.

• Ensure alignment between OU goals and overall strategic objectives.

• Act as a bridge between business and technical teams, fostering clear communication and shared understanding.

Participate in planning sessions, retrospectives, and other agile ceremonies.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 5+ years of experience in business analysis, product management, or related roles.

- Previous experience working for a commercial insurance company (P&C or E&S preferred) with a strong understanding of the insurance policy lifecycle

- Strong communication, stakeholder management, and analytical skills.

- Experience working in agile environments and familiarity with PI planning processes.

- Proficiency in business analysis tools (e.g., JIRA, Confluence, Azure DevOps).

- Experience with enterprise platforms such as ERP, CRM, or custom business applications.

- Familiarity with data modeling, process mapping, and workflow design.

- Understanding of API integrations, data flows, and system dependencies.

- Ability to interpret and work with technical documentation and solution architecture. - Experience with insurance claims

- Experience working with policy documents