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What You'll Do

We’re looking for a Senior Process Improvement Analyst I to join our team. In this role, you’ll lead and mentor process improvement initiatives that drive efficiency, reduce costs, and enhance customer outcomes. Your work will involve identifying opportunities for improvement, modeling business processes and decisions, and analyzing data and performance metrics to inform strategic solutions.

+ Provide leadership in the identification and execution of process improvement opportunities in the areas of people, process, technology, and automation.

+ Perform process management analysis and design on often complex efforts to meet business strategy, working towards outstanding customer experience and operational excellence opportunities.

+ Influence senior leaders and departmental teams to inspire change.

+ Think strategically and transformationally in seeking the best opportunities to improve performance.

+ Drive data needs for process metrics and ongoing management of process health.

+ Work independently on multiple efforts with limited oversight by leadership.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

Who You Are

+ Bachelor's degree or 8+ years of relevant professional experience

+ 4+ years of experience in a business process improvement role

+ Demonstrate strong organizational, analytical, problem-solving, presentation, innovative-thinking, and communication skills, with proven ability to facilitate group discussions and gather insights effectively

+ Skilled at conceptualizing and analyzing complex problems, understanding their organizational impact, and applying creative solutions

+ Excel at building relationships, fostering collaboration, and navigating matrixed environments

+ Ability to embrace and understand the change process and effectively guides others through change

Skills That Will Help You Stand Out:

+ Certification or educational background in Business Process Management, Lean, Six Sigma, Kaizen, or Process Design

+ Understanding of financial services

+ Experience supporting and influencing both technology and business teams

+ Technical proficiency including understanding of automation technologies

Salary Range Information

Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)

$81900 - $147600 / year

Time Off Program

Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.

Pension Eligible

Yes

Work Environments

This role offers remote, in-office, hybrid (blending at least three office days in a typical workweek) in Des Moines, IA or Charlotte, NC. You’ll work with your leader to figure out which option may align best based on several factors.

Work Authorization/Sponsorship

At this time, we're not considering applicants that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

Nonimmigrant Workers (https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers) and Green Card for Employment-Based Immigrants (https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants)

Investment Code of Ethics

For Principal Asset Management positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site (https://www.principal.com/about-us/careers) to learn more about our purpose, values and benefits.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Posting Window

We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.

Original Posting Date

11/4/2025

Most Recently Posted Date

11/4/2025

LinkedIn Remote Hashtag

\#LI-Remote