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Acute Care Technology

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.At ZOLL, you won’t just have a job. You'll have a career—and a purpose.Join our team. It’s a great time to be a part of ZOLL!Job TypeOn SiteJob SummaryPerform repairs on various ZOLL products. Duties will include investigation of customer complaints, troubleshooting/repair of failures to board level/sub-assembly and documentation of repairs in ERP system. Provide guidance and training to junior repair technicians.Essential Functions

+ Work within limits of prescribed procedures to ensure accurate completion of unit repair

+ Document repairs made and parts used in our ERP system

+ Troubleshoot problems to board level or sub-assembly to determine root cause of failure

+ Perform mechanical and software upgrades

+ Collaborate with QA Engineers as required on details of complaint investigation

+ Ability to efficiently transition between product lines

+ Provide product, process and systems training as needed

Required/Preferred Education and Experience

+ High School Diploma Technical High School Graduate preferred

+ 5+ years of related troubleshooting/repair experience preferred

Knowledge, Skills and Abilities

+ Computer literate, familiar with MS Windows, Word, Excel, Etc.

+ Read and understand SOPs and work instructions

+ Read and understand diagnostic data

+ Familiarity with test equipment (e.g. patient simulators, oscilloscopes, signal generators, and other test equipment)

+ Navigate ERP systems effectively

+ Maintain accreditation on multiple products

+ Willingness and ability to train peers on products, processes and systems used within role

+ Ability to effectively communicate and deliver technical information

+ Act as a "team player" with a positive and collaborative approach to their work

+ Exemplify many of the ZOLL Leadership Qualities including humility, courage, resilience, intellectual curiosity, inspirational leadership, customer orientation, values diversity and forward thinking

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

+ Standing - Constantly

+ Walking - Constantly

+ Sitting - Occasionally

+ Lifting - Constantly

+ Carrying - Constantly

+ Pushing - Constantly

+ Pulling - Constantly

+ Talking - Occasionally

+ Hearing - Frequently

+ Repetitive Motions - Constantly

+ Eye/Hand/Foot Coordination - Constantly

Working Conditions

+ Extreme cold - Occasionally

+ Extreme heat - Occasionally

+ Humidity - Occasionally

+ Wet - Occasionally

+ Noise - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

ZOLL Medical Corporation appreciates and values diversity. We are an Equal Opportunity Employer M/F/D/V.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

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The hourly pay rate for this position is:

$32.00 to $39.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com .

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.