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Employment Type:

Full time

Shift:

Day Shift

Description:

**Job Title:** Medical Assistant II

**Department:** Outpatient Clinic

**Reports To:** Clinic Manager

Job Summary

The Medical Assistant II provides clinical and administrative support to physicians and nursing staff in delivering high-quality patient care. This role involves performing routine clinical tasks, assisting with procedures, and ensuring accurate documentation in compliance with MercyOne standards.

Essential Duties & Responsibilities

+ Prepare patients for examinations and procedures.

+ Obtain and record vital signs, medical histories, and other relevant information.

+ Administer medications and injections as directed by providers.

+ Perform phlebotomy and specimen collection.

+ Assist with minor office procedures and wound care.

+ Schedule appointments and manage patient flow.

+ Maintain accurate and timely documentation in the Electronic Health Record (EHR).

+ Ensure compliance with infection control and safety protocols.

+ Provide patient education and instructions for follow-up care.

Qualifications

+ High school diploma or equivalent required.

+ Graduate of an accredited Medical Assistant program.

+ Current certification as CMA, RMA, or equivalent preferred.

+ CPR/BLS certification required.

+ Minimum 1–2 years of experience in a clinical setting preferred.

Skills & Competencies

+ Strong communication and interpersonal skills.

+ Ability to multitask in a fast-paced environment.

+ Proficiency in EHR systems and basic computer applications.

+ Knowledge of medical terminology and clinical procedures.

Physical Requirements

+ Ability to stand, walk, and assist patients for extended periods.

+ Lift up to 25 lbs occasionally.

Benefits

+ **Benefits Include:**

+ Health, dental, and vision insurance

+ Paid time off (PTO)

+ Retirement plan with employer match

+ Tuition reimbursement

+ Employee wellness programs

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran