• Patient Admin Specialist (PAS)

    Robert Half Office Team (Palo Alto, CA)


    Description

    We are seeking a dedicated Patient Access Coordinator to join our team for a 3–6 month hybrid contract role with the possibility of extension. The Patient Access Coordinator will play a vital role in ensuring timely and accurate coordination of patient care services, acting as a liaison between patients, providers, and outside facilities. The Patient Access Coordinator will support clinical teams and streamline care workflows by scheduling appointments, managing patient information, and providing high-level customer service in a non-clinical but critical support role.

    Responsibilities:

    + Schedule, edit, and maintain new and returning patient-physician appointments using internal scheduling systems

    + Coordinate care by obtaining diagnostic imaging, pathology reports, and other critical information from patients and outside facilities

    + Collaborate with care teams and patients to ensure all necessary pre-simulation documentation is collected

    + Respond promptly to patient concerns and accurately refer information to licensed clinical personnel

    + Serve as a non-clinical liaison, concierge, and patient advocate to support referred patients before simulation and CyberKnife treatment

    + Provide timely and accurate responses to patient and provider inquiries regarding services

    + Support discharge coordination by scheduling follow-up appointments and coordinating with case managers and other staff

    + Verify patient insurance authorizations and ensure medical records are prepared for upcoming clinic visits

    + Support STAT requests and communicate with providers when immediate action is needed

    + Assist clinical teams with Help Desk/IT ticket resolution as needed

    Requirements

    Job Requirements:

    Education:

    + Associate Degree in a health-related field required

    + Bachelor’s Degree preferred

    Experience:

    + Minimum 6+ years experience in a healthcare setting (e.g., hospital, clinic, medical/dental office, nursing facility) required

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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