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MVA Investigator

Salary

$58,428.00 - $90,709.00 Annually

Location

Anne Arundel County

Job Type

Full Time

Job Number

8094-MVA-Investigations-11/25

Department

Motor Vehicle Administration

Opening Date

11/05/2025

Closing Date

11/19/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

MVA Investigator

OPEN RECRUITMENT

The Motor Vehicle Administration (MVA) is seeking a dynamic, innovative, and creative candidate with a focus on delivering premier customer service with innovate ideas and solutions to fill the position of MVA Investigator within the Office of Investigative and Security Services.

Responsibilities Include:

+ Conducting investigations of consumer complaints filed against MVA licensed businesses and/or licensed salespersons working for the dealerships

+ Performing covert surveillance, sometimes with the assistance of law enforcement personnel, to obtain evidence of violations

+ Acting as the representative of MVA and the complaining customer in presenting evidence before administrative, state and/or federal courts

+ Enforcing laws pertaining to foreign vehicle registration and motor vehicle insurance compliance

+ Inspecting the area surrounding the curtilage of Marylanders requesting a reserved residential parking space due to a permanent disability and investigating complaints of abuse and/or fraud regarding these reserved spaces

+ Being thoroughly knowledgeable with the Transportation Article and COMAR relating to vehicle dealerships, salespersons, tag and title services, and consumer protection

+ Constructing cases by gathering evidence, writing reports, assisting law enforcement officers, prosecuting attorneys, and the Business Licensing Division of MVA

+ Appearing as a witness when subpoenaed or requested by a competent authority

+ Investigating fraud involving the issuance of driver’s licenses, identification cards and vehicle registration

+ Meeting and interviewing drivers who have been referred to the Medical Advisory Board (MAB) and/or the Driver Wellness and Safety Division of MVA and retrieving the driver’s licenses of those individuals who have been deemed unsafe to drive by the Medical Advisory Board

+ Providing security escorts to contractors working in MVA branch offices during off hours

+ Filling in, on a reserve basis, as a COVID 19 building protocol screener

The current vacancy exists in MDOT MVA’s Office of Special Operations in Glen Burnie, MD (Anne Arundel County).

MDOT offers a generous and competitive benefits package.

You can learn about our amazing benefits here: MDOT Benefits Guide (https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152)

*Connecting You to Life's Opportunities*

Qualifications

Minimum Qualifications:

Education: Graduation from high school or possession of a high school equivalency certificate.

Experience: Four (4) years of experience conducting investigations in one or a combination of the following areas: claims investigations, law enforcement, security services.

Notes:

1. Additional education at an accredited college or university may be substituted at the rate of thirty (30) credit hours for one (1) year of experience with at least twelve (12) credits in law enforcement or criminal justice.

Licenses & Certifications

Employees in this classification are assigned duties that require the operation of a motor vehicle. Employees will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Additional Information

To Apply:

Submit a DTS-1 application online at: https://www.governmentjobs.com/careers/mdotmd . The application must be complete at the time of submission and must clearly describe the required work experience. Employment dates (month and year) must be stated. Vague descriptions of experience will not be considered. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted. Applications submitted online must be received by 11:59 PM if a closing date is noted. If you have general questions regarding employment opportunities with the Motor Vehicle Administration (MVA), please call 410-787-7719.

Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services ( http://www.naces.org ) or World Education Services: International Credential Evaluation ( https://www.wes.org/ ).

The MVA is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer.

The MVA is an equal opportunity employer. The MVA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

The incumbent in this position will be a member of a covered bargaining unit.

The state of Maryland is dedicated to a drug-free workplace, and as a result, employees are subject to the State's Substance Abuse Policy to include possible drug testing. Reasonable accommodations will be provided upon request.

The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification to employment. Erroneous, misleading, or fraudulent information on an application is sufficient grounds for rejection from the hiring process, withdrawal of an offer for employment or immediate discharge.

Relay Service: 1-800-201-7165 TTY: 1-800-492-4575 An EEO/AA Employer

Date Issued: 11/05/2025

Come join the Maryland Department of Transportation Team! We offer more than just a paycheck!!!! We offer healthcare, dental, long term disability, flexible work schedules, and so much more. Read all about our fabulous benefits in detail by visiting:

https://www.mdot.maryland.gov/tso/pages/index.aspx?pageid=152

Don't miss out on a great opportunity for a challenging career along with fabulous benefits!

*Benefits are offered to all full-time, part-time permanent and contractual (partially subsidized) employees. Temporary employees do not receive benefits.

01

Please read all instructions before starting: Submit complete and accurate information. Failure to provide responses may negatively impact your eligibility/rating for this position. INSTRUCTIONS: The assessment includes eleven (11) job-related questions that were identified as critical to the MVA Investigator position. Read each question and rate your training and/or experience using the scale provided. Please select the best response(s) for each statement. The responses you submit on the assessment will be verified against your work history/education/training noted on your application. I have read the statement in its entirety, and I agree with the statement.

+ Yes

+ No

02

The MVA Investigator position requires you to complete a Supplemental Questionnaire using a Training & Experience Rating (T&E Rating). The T&E Rating is designed to further evaluate your training and/or experience in the investigative environment. The information you provide may result in receiving a score/ranking on the List of Eligibles. I have read the statement in its entirety. I understand and will proceed in completing the assessment.

+ Yes

+ No

03

Which of the following statements best describes your level of education?

+ High School or GED

+ Some college credits

+ Thirty (30) college credits with at least twelve (12) credits in law enforcement or criminal justice

+ Associate's degree or sixty (60) college credits, with at least twenty-four (24) credits in law enforcement or criminal justice

+ Ninety (90) college credits with at least thirty-six (36) credits in law enforcement or criminal justice

+ Bachelor's degree with a major in law enforcement or criminal justice

04

How many years of work experience conducting investigations in claims investigations, law enforcement, and/or security services do you have?

+ No experience

+ 1 year to less than 2 years

+ 2 years to less than 3 years

+ 3 years to less than 4 years

+ 4 years to less than 5 years

+ More than 5 years

+ More than 10 years

05

Please check all of the areas in which you have work experience (you may select more than one response):

+ Criminal Investigation

+ Insurance Claims Investigation

+ Loss Prevention Investigation

+ Administrative Investigation

+ Internal Investigation

+ Background Investigation

+ I have no work experience in any of these areas.

06

If you have indicated you have experience in these areas, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment.

07

Please select the statement that best describes your experience and/or training performing each of the following tasks. Investigates allegations of failure to comply with Maryland laws, rules, and regulations.

+ I have not had education, training, or experience with this task.

+ I have had training and/or education with this task, but no experience.

+ I have performed this task under general supervision

+ I have performed this task on my own without supervision.

+ I have supervised others performing this task.

+ I have performed this task on my own and supervised others performing this task.

08

If you have indicated you have experience and/or training in the previous question, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment OR the institutions/programs where you received this training.

09

Investigates complaints or allegations of fraud, identity theft, breach of contracts and warranties, or unlicensed activities.

+ I have not had education, training, or experience with this task.

+ I have had training and/or education with this task, but no experience.

+ I have performed this task under general supervision.

+ I have performed this task on my own without supervision.

+ I have supervised others performing this task.

+ I have performed this task on my own and have supervised others performing this task.

10

If you have indicated you have experience and/or training in the previous question, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment OR the institutions/programs where you received this training.

11

Initiates statement of charges or applies to a District Court Commissioner for charges relating to individuals not in compliance with or in violation of Maryland laws, rules, and regulations.

+ I have not had education, training, or experience with this task.

+ I have had training and/or education with this task, but no experience.

+ I have performed this task under general supervision.

+ I performed this task on my own without supervision.

+ I have supervised others performing this task.

+ I have performed this task on my own and have supervised others performing this task.

12

If you have indicated you have experience and/or training in the previous question, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment OR the institutions/programs where you received this training.

13

Issues citations (including electronic E-TIX) to individuals not in compliance with or in violation of Maryland laws, rules, and regulations.

+ I have not had education, training or experience with this task.

+ I have had training and/or education with this task, but no experience.

+ I have performed this task under general supervision.

+ I performed this task on my own without supervision.

+ I have supervised others performing this task.

+ I have performed this task on my own and have supervised others performing this task.

14

If you have indicated you have experience and/or training in the previous question, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment OR the institutions/programs where you received this training.

15

Appears as a witness and presents testimony in courts and at the Office of Administrative Hearings concerning results of investigations on facts and findings.

+ I have not had education, training, or experience with this task.

+ I have had training and/or education with this task, but no experience.

+ I have performed this task under general supervision.

+ I performed this task on my own without supervision.

+ I have supervised others performing this task.

+ I have performed this task on my own and have supervised others performing this task.

16

If you have indicated you have experience and/or training in the previous question, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment OR the institutions/programs where you received this training.

17

Conducts interviews of subjects and witnesses in investigations.

+ I have not had education, training, or experience with this task.

+ I have had training and/or education with this task, but no experience.

+ I have performed this task under general supervision.

+ I performed this task on my own without supervision.

+ I have supervised others performing this task.

+ I have performed this task on my own and have supervised others performing this task.

18

If you have indicated you have experience and/or training in the previous question, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment OR the institutions/programs where you received this training.

19

Accesses computer information systems and/or databases in order to gather investigation data.

+ I have not had education, training, or experience with this task.

+ I have had training and/or education with this task, but no experience.

+ I have performed this task under general supervision.

+ I performed this task on my own without supervision.

+ I have supervised others performing this task.

+ I have performed this task on my own and have supervised others performing this task.

20

If you have indicated you have experience and/or training in the previous question, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment OR the institutions/programs where you received this training.

21

Mediates between complainants and accusers in order to resolve disputes.

+ I have not had education, training, or experience with this task.

+ I have had training and/or education with this task, but no experience.

+ I have performed this task under general supervision.

+ I performed this task on my own without supervision.

+ I have supervised others performing this task.

+ I have performed this task on my own and have supervised others performing this task.

22

If you have indicated you have experience and/or training in the previous question, please list the Name(s) of the employer, Title(s) you held, Date(s) of employment OR the institutions/programs where you received this training.

23

You have finished the T& E Rating, please check all questions to make sure you have responded with complete and full answers.

+ Responses Checked

24

I have reviewed my application in its entirety and am prepared to submit it. I understand once my electronic application is submitted, that I cannot alter or amend the document.

+ Yes, I have read and agree to the statement above.

Required Question

Employer

Maryland Department of Transportation

Address

See Job Posting for Specific Address to Mail an Application ------------, Maryland, ------------

Phone

See Job Posting

Website

http://www.mdot.maryland.gov

Apply

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