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Join the Bank Strategy & Relations Group as a People Leader overseeing our Bank Oversight team. You will manage key projects and processes which support the oversight of Vanguard’s global bank partners. Processes include, but are not limited to, global due diligence, SOC reporting, and custody board book preparation. The ideal candidate has a risk and control background, project management experience, and has a passion for people leadership.

Responsibilities:

+ Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

+ Develops strategic objectives and short and long- range goals in support of bank relationships. Works with internal business units and global management to plan and execute operational plans in support of departmental, divisional and corporate objectives.

+ Provides consultative support to internal business units. Assesses business needs and identifies service improvement opportunities.

+ Partners with senior management to establish the service expectations, structure, and target service levels. Supports the development of key reporting measures to capture internal client feedback.

+ Establishes and maintains relationships with internal and external clients, business partners and custody banks. Develops and applies business unit's ideology and methodology to services provided in managing bank service relationship.

+ Develops and maintains strong understanding of the industry. Recommends process changes to reduce risk, lower costs, increase client satisfaction and efficiencies, and identify new solutions.

+ Participates in special projects and performs other duties as assigned.

Qualifications

+ Minimum of five years related work experience, with at least two years of broad banking related experience.

+ Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

+ CPA, CTP, or other financial designation preferred.

+ Prior people leadership experience required.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.