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**Job Title:** OT (Enterprise) Network Support

**Location:** Hybrid (2-3 days in office)- Louisville, Kentucky

Job Summary:

We are seeking a highly skilled and experienced Network Engineer to lead OT Enterprise Network Support for our Kentucky Operating Company. This role demands deep expertise in Cisco networking technologies, routing and switching, and regulatory compliance frameworks including NERC CIP and GAS TSA. The successful candidate will be responsible for the hands-on implementation, troubleshooting, and support of critical infrastructure systems, with a strong emphasis on reliability, security, and regulatory alignment.

In this role, you will

Network Design & Implementation

+ Design and maintain IT and OT networks including LAN/WAN infrastructure.

+ Implement network solutions to enhance performance, reliability, and security.

+ Install, configure, and support EMS (Energy Management Systems) network equipment including Cisco switches, routers, and firewalls.

Network Traffic Management & Monitoring

+ Monitor and manage network traffic using tools such as SolarWinds.

+ Use Wireshark and other diagnostic tools for network troubleshooting.

+ Perform routine network health checks, updates, and performance tuning.

Firewall & Security Management

+ Develop and implement firewall rules to meet operational and compliance needs.

+ Continuously review and optimize firewall configurations to strengthen security posture.

+ Implement VPNs, access control systems, and network security policies.

+ Conduct vulnerability assessments and apply patches to maintain NERC CIP and TSA compliance.

Authentication & Access Control

+ Support and maintain RSA two-factor authentication systems.

+ Configure and manage TACACS and Cisco ISE for secure network access control.

Documentation & Reporting

+ Maintain comprehensive documentation of network configurations, modifications, and troubleshooting procedures.

+ Ensure all changes and incidents are logged and reported accurately.

Collaboration & Support

+ Work closely with IT teams and business units to ensure seamless system integration and cross-functional support.

+ Troubleshoot and resolve complex network issues across multiple platforms.

+ Participate in a 24/7 on-call rotation for network support.

+ Provide implementation, maintenance, and user support as needed.

What you’ll need to succeed (required skills)

Experience:

+ 10+ years in enterprise network support with a strong hands-on experience in Cisco switching, routing, and firewall technologies.

+ Proven ability to troubleshoot complex network issues and implement effective solutions.

+ In-depth understanding of NERC CIP and GAS TSA compliance requirements.

Technical Skills:

+ Proficiency in RSA two-factor authentication, TACACS, and Cisco ISE.

+ Experience with SolarWinds and Wireshark for network monitoring and diagnostics.

+ Strong documentation and communication skills.

+ Ability to work independently and collaboratively in high-stakes environments.

Certifications:

+ Cisco Certified Network Professional (CCNP) – Required

+ AWS Certified Advanced Networking Specialty – Preferred

Preferred skills: what will help you stand out

+ Experience in OT environments supporting SCADA, PLCs, and industrial control systems.

+ Familiarity with industrial protocols (e.g., Modbus, DNP3).

+ Exposure to converged IT/OT networks and edge computing.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We strongly encourage you to apply even if you only meet the required skills listed. Consider what transferrable experience and skills make you a unique applicant and help us see how you'd be beneficial to this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Work model:

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, **this is a hybrid position requiring 2-3 days a week at the client site in Louisville, Kentucky, USA**

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

•Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.”

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.