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At Logan Health, we're more than just a healthcare provider – we’re a community. Nestled in the heart of Montana, we are committed to delivering exceptional care to our patients while fostering a supportive and collaborative work environment for our team. As a member of Logan Health, you'll be part of a dynamic team that values compassion, innovation, and excellence. We offer opportunities for growth, comprehensive benefits, and a chance to make a meaningful impact in the lives of those we serve. Come join us and experience the Logan Health difference, where your passion meets purpose in a place, you’ll be proud to call home.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Join the IT Team!

Shift: Day Shift – 8 Hours | Full–Time – 40 Hours

Additional Location Details

This role supports critical clinical and operational systems, requiring close collaboration with on-site teams. Limited remote flexibility is available; however, this position should be considered primarily on-site and candidates must reside in Montana or relocate prior to start.

About This Role

This position plays a vital part in consolidating and supporting Logan Health’s application inventory – especially ancillary systems not directly tied to core EHR platforms (e.g., Epiphany, Systoc, Sleep Therapy software, Provation, etc.). You’ll help ensure we remain current on application versions, streamline workflows, and enhance user experience today and into the future.

Join Logan Health’s mission to enhance patient care through innovation and technology! We’re seeking a Senior Applications Specialist to lead implementation, support, and optimization of key healthcare applications across our system. If you thrive at the intersection of health care, IT, and user experience – and love solving complex problems that make clinicians’ and patients’ lives easier – we want to hear from you.

What You’ll Do

As a Senior Applications Specialist, you will serve as the project manager and subject matter expert for a variety of healthcare information systems. Your role bridges the gap between clinical/operational needs and system functionality – ensuring our applications run efficiently, integrate properly, and support exceptional patient care.

In this role, you will:

+ Deliver high-quality customer service and end-user support, including system configuration, user access, table/dictionary builds, troubleshooting, and vendor escalation.

+ Act as a key liaison between end users, leadership, and software vendors.

+ Lead system upgrades, enhancements, and new application implementations.

+ Manage work plans, timelines, and project deliverables with strong follow-through.

+ Identify system problems and drive resolution from start to finish.

+ Support integration and interface development, testing, and go-live planning.

+ Apply deep knowledge of healthcare workflows to improve functionality and adoption.

+ Maintain documentation, change management processes, and quality standards.

+ Pursue continual learning and stay aligned with technology trends.

+ Demonstrate professionalism, confidentiality, and excellent communication.

+ Maintain consistent attendance per department guidelines.

Required Qualifications

+ Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology, or related field.

+ 4+ years of experience in one (1) of the following:

+ Healthcare IT

+ Progressive hospital or healthcare operations

+ Equivalent relevant experience

+ Healthcare operational, clinical, or IT role

+ Medical Imaging IT role

+ Demonstrated project management experience with software application systems.

+ Proven leadership, problem-solving, and analytical abilities.

+ Strong understanding of common software applications (e.g., MS Office) and PC systems.

+ Excellent written and verbal communication skills.

+ Strong organizational skills, attention to detail, and ability to work independently and as part of a team.

+ Ability to manage sensitive/confidential situations with professionalism and diplomacy.

Preferred Qualifications

+ Experience with hospital or clinic applications, ideally Meditech.

+ Application support and implementation background.

+ Understanding of database structures/tools and reporting tools.

+ Familiarity with interface development and integrated system testing.

Why Join Logan Health?

+ Make a meaningful impact on healthcare technology in Montana.

+ Work in a collaborative environment with mission-driven colleagues.

+ Limited hybrid flexibility with primary on-site engagement.

+ Opportunities for continuous learning and growth.

Ready to help drive technology excellence in healthcare? Apply today and help shape the future of patient care at Logan Health.

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Qualifications:

+ Bachelor’s degree in Health Information Management, Computer Science, Health Information Technology or related field required.

+ Minimum of four (4) years’ experience in one (1) of the below required:

+ Progressive experience with hospital or healthcare operations

+ Healthcare IT

+ Equivalent work experience in a relevant field

+ Healthcare (operational, clinical or IT) work experience

+ Medical Imaging IT role

+ Possess leadership, problem solving, and analytical skills required.

+ Strong understanding of both common software applications (ex. MS Office) and personal computers required. Experience with hospital and clinic application systems (preferably Meditech), application support, implementation experience, database structures/tools, and reporting tools preferred.

+ Possess project management skills and experience implementing software application systems required.

+ Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

+ Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.

+ Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Job Specific Duties:

+ Provides high quality customer service and end-user support, including, but not limited to; configuring applications, building system tables/dictionaries, creating user access, troubleshooting, and issue resolution with consistent follow-through and timely escalation to vendors and/or leadership as applicable to assigned area(s).

+ Identifies problems, probable causes, and impact on operations. Reports problems to the appropriate parties, leads the effort to find solutions, and determines the optimal course of action. Independently and/or collaboratively brings issues to a complete resolution.

+ As applicable to assigned area(s); Exhibits project and implementation skills, including understanding of and participation in planning, design and build, testing, end-user training and cutover and go-live activities as applicable to assigned area(s).

+ As applicable to assigned area(s); Exhibits knowledge of work plans and manages tasks and timelines. Facilitates group projects toward successful completion of goals, effectively and independently facilitates decision-making with users and leadership in multiple venues and environments as needed.

+ Assumes full ownership of all outcomes, start to finish. Multitasks and prioritizes tasks utilizing appropriate critical decision-making skills.

+ As applicable to assigned areas; Exhibits an understanding of the integration between modules and the interaction/impact changes cause within the modules. Assists in the development of interfaces, design, workflow, specification development, table-mapping, and testing. Executes testing in an integrated environment while incorporating quality management concepts.

+ Exhibits fundamental HIT knowledge and skills including problem-solving, analytical skills, issues management and escalation, change control, production change management, and creation of design specifications or documentation. Exhibits knowledge of hospital and/or clinic workflow and incorporates into problem solving, support, and implementation.

+ Pursues opportunities for self-development. Stays current with industry trends as they relate to job responsibilities.

+ The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Day Shift - 8 Hours (United States of America)

Shift: Day Shift – 8 Hours | Full–Time – 40 Hours

Additional Location Details

This role supports critical clinical and operational systems, requiring close collaboration with on-site teams. Limited remote flexibility is available; however, this position should be considered primarily on-site and candidates must reside in Montana or relocate prior to start.

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

+ Criminal background check

+ Reference checks

+ Drug Screening

+ Health and Immunizations Screening

+ Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.