• Intern, Customer Solutions

    Herc Rentals (Bonita Springs, FL)


    Intern, Customer Solutions

     

    **Date:** Nov 4, 2025

    **Location:** Bonita Springs, FL, US, 34134

    **Company:** Herc Rentals

     

    If you are currently an employee of Herc Rentals, please apply using this link: **_Herc Employee Career Portal (https://performancemanager4.successfactors.com/sf/careers/jobsearch?bplte\_company=hercrental&\_s.crb=1vzawZHP23EM4ncylkxJuws98oCREXt5QR31bzyGQAI%253d)_**

     

    Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2024 total revenues reaching approximately $3.6 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 620+ locations and has about 10,200 employees in North America as of June 30, 2025.

     

    Job Purpose

     

    Seeking an energetic, responsible intern to join our team. In this position, you will be expected to learn the ins and outs of our daily routines and procedures, you will focus on learning how our organization runs. You will work to develop and maintain long-term operational relationships with our customers while providing first in class customer focused solutions.

     

    What you will do...

     

    + Answer phone and email inquiries

    + Identify customer needs and collaborate with Field Operations to help deliver their needs

    + Provide a consistently high level of Customer Service to all with a concentration to retain and build relationships

    + Develop and maintain strong relationships with customers through individual efforts and involvement with Sales and Ops Teams

    + Provide timely and accurate quotes/reservations that lead to accurate invoicing

    + Be a part of a dedicated team that resolves customers needs and coordinates rental activities through the Field and Branches

    + Escalate all issues when fulfilling deals where pushback is given on customer needs and deals

    + Become knowledgeable of the Herc Way and how the team does business daily

    Requirements

    + Currently enrolled at a college or university and pursuing a bachelor’s degree and are in your junior or senior year

    + Excellent written and verbal communication skills.

    + Proficient computer skills, including Microsoft Office Suite (Excel, Word, and PowerPoint)

    + Ability to work between 20-30 hours/week.

    + Ability to type 30wpm

    + Work in the FSC (Corporate Office)

    + Complete any assigned training via Herc U

    Skills

    **Req #:** 65441

    **Pay Range:** $19

     

    Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

     

    Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

     

    Keeping you healthy

     

    Medical, Dental, and Vision Coverage

     

    Life and disability insurance

     

    Flex spending and health savings accounts

    Virtual Health Visits

    24 Hour Nurse Line

     

    Healthy Pregnancy Program

     

    Tobacco Cessation Program

     

    Weight Loss Program

     

    Building Your Financial Future

     

    401(k) plan with company match

     

    Employee Stock Purchase Program

     

    Life & Work Harmony

     

    Paid Time Off (Holidays, Vacations, Sick Days)

     

    Paid parental leave.

     

    Military leave & support for those in the National Guard and Reserves

     

    Employee Assistance Program (EAP)

     

    Adoption Assistance Reimbursement Program

     

    Tuition Reimbursement Program

     

    Auto & Home Insurance Discounts

     

    Protecting You & Your Family

     

    Company Paid Life Insurance

     

    Supplemental Life Insurance

     

    Accidental Death & Dismemberment Insurance

     

    Company Paid Disability Insurance

     

    Supplemental Disability Insurance

     

    Group Legal Plan

     

    Critical Illness Insurance

     

    Accident Insurance

     

    Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.

     

    **Nearest Major Market:** Fort Myers

    **Nearest Secondary Market:** Cape Coral

    **Job Segment:** Field Service, Intern, Manufacturing, Entry Level