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Job Description

Summary:

The Reality Labs Quality team is seeking an experienced Early Field Failure Analysis Engineer to conduct detailed root cause analysis on device failures.

You will be responsible for performing failure analysis on high-volume, technically complex consumer products such as Meta smart glasses and Meta Quest virtual reality headsets. You will leverage your debug and diagnostic skills and utilize a wide array of failure analysis techniques to isolate the root cause of hardware failures. You will also communicate your findings and recommendations to a highly cross-functional team to influence and drive improvements to the quality of current and future products.

To be successful in this role, you will have a passion for failure analysis, fault isolation, and troubleshooting. You will possess a strong curiosity for understanding failures at a symptom level, and through robust failure analysis techniques, dive deeper towards the root cause. You will be dependable and possess excellent interpersonal and communication skills to thrive in a highly cross-functional environment.

Responsibilities:

• Perform engineering-level failure analysis of Reality Labs Devices.

• Own the end-to-end failure analysis process – from failure replication at the system level to failure isolation at the module and component level.

• Investigate components, assemblies, and manufacturing processes to find the root causes of various product failures.

• Identify and drive closure to hardware design risks, assembly escapes, poor module quality, as well as software/firmware issues affecting product performance and reliability. Generate necessary test scenarios and collect data needed to isolate failure modes.

• Collaborate with relevant internal (mechanical, electrical, quality, software engineering teams) and external (vendors) stakeholders.

• Provide inputs to the design and process teams to improve design quality and production yield. This can be completed through lessons learned and developmental systems tear-downs to identify risk factors.

• Participate in the execution of failure analysis for any possible field safety escalations.

• Utilize various diagnostic equipment to characterize failures (power supply, oscilloscope, audio tester, thermal camera, microscope).

• Organize and manage lab space including testing areas, assembly areas, and other project workspaces.

• Manage and report progress of devices under triage.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• BS in Engineering and some experience in failure analysis and/or product engineering.

• Knowledge of debugging hardware failures and identifying root cause in consumer electronics, aerospace, automotive, or medical devices products.

• Experience using various failure analysis techniques and equipment. Debugging skills at both system, board, and component level are critical.

• High attention to detail, hands-on, and self-motivated.

• Proven ability to work autonomously with minimal guidance.

• Familiar with diagnostic test equipment such as oscilloscopes, DMMs, power supplies, and other standard lab equipment (microscope, hand soldering tools).

• Experience with articulating engineering solutions to both technical and non-technical cross-functional teams.

• Experience with data analysis and reporting. • Experience with high-volume consumer electronics products.