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Day-Ahead Market Lead Functional Coordinator
- Southwest Power Pool (Little Rock, AR)
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Description
Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
We believe in supporting our employees through a fantastic benefits package:
+ Competitive and transparent pay with bonus opportunities
+ Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
+ Relocation bonus (if applicable)
+ Hybrid working environment for positions that are eligible
+ Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP
COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.
Day-Ahead Market Lead Functional Coordinator | Pay Range: $ 109,500 - $ 142,250
Join our team as a Day-Ahead Market Lead Functional Coordinator!
The Day-Ahead Market Lead Functional Coordinator provides technical expertise and leadership to the Day-Ahead Market operations team. This role ensures that functional tasks are executed consistently and accurately across shifts, while supporting operators through mentoring, training, and procedural guidance. The position requires a high degree of discretion, analytical skill, and sound judgment in managing complex and sensitive market and operational activities.
As a subject matter expert (SME), the Day-Ahead Market Lead Functional Coordinator serves as a secondary customer contact, supporting all major functional areas of the Day-Ahead Market and, as needed, selected areas of Operations. This individual plays a key role in regulatory reporting, event analysis, and cross-departmental coordination to ensure operational integrity and market compliance.
Key Responsibilities
+ Provide leadership, mentoring, and technical expertise to Day-Ahead Market operations staff.
+ Ensure consistency and quality of Day-Ahead Market processes across all shifts.
+ Serve as a subject matter expert (SME) and secondary customer contact for market operations.
+ Support regulatory and operational reporting (FERC, NERC, SPP, MRO, WECC, SOC1, etc.).
+ Lead or contribute to event and root cause analyses to improve operational performance.
+ Collaborate across departments to identify and implement process improvements.
+ Support customer relations and coordinate with related functional areas (Balancing Authority, Reliability, Scheduling & Interchange).
+ Maintain and share up-to-date knowledge of industry practices, tools, and procedures.
To be successful as the Day-Ahead Market Lead Functional Coordinator we're looking for:
+ 12 years of relevant industry experience with no degree; OR
10 years of relevant industry experience with a Bachelor’s degree; OR
9 years of relevant industry experience with an undergraduate degree specific to electrical power system operations; OR
An active NERC RC Operator Certification and/or time spent on one or more SPP Market/Operations desks may be considered in lieu of some experience
+ Possess advanced knowledge of the principles, functionality and data interfaces of all applications used by Day-Ahead Market Operators
+ Possess knowledge of the Southwest Power Pool (SPP) high-voltage transmission system, SPP Criteria, Business Practices, Market Protocols, Regional Tariff (OATT), NERC Reliability Standards, and SOC 1 Audit.
+ Knowledgeable of and conversant with tools such as the Market Operator Interface, Market User Interface, CDAT, Macomber Maps, Excel, SQL, Tableau, EMS, Open Access Same-time Information System, CROW Outage and scheduling systems
+ Strong inter-personal and teaming skills
+ Excellent written and verbal communication skills
+ Motivation to take appropriate expedited action when required
+ Initiative to stay abreast of industry developments
+ Ability to work with a broad spectrum of individuals with diverse interests when resolving problems
+ Competent skills with communication and data handling software such as Microsoft Office© Word, Excel, SQL, Tableau
+ Understanding of and compliance with SPP Policies and Procedures
+ Become Day-Ahead Desk qualified and have a NERC Certification or the ability to obtain one within a year.
+ Working desk rotations, in the event of a business need
Preferred:
+ Bachelor’s Degree in related field
+ Possess advanced knowledge of the principles, functionality and data interfaces of all applications used by System Operations
+ Knowledgeable of data retrieval and visualization techniques and/or tools
+ Able to lead analysis and working group support for the Day-Ahead Market.
Position Type and Expected Hours of Work:
+ This is a full-time position. Days and hours of the workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required.
Travel Requirement:
+ This position requires minimal travel (approximately 5%)
SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at [email protected] and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool (https://spp.org/careers/culture-of-belonging/) .
Full job descriptions will be made available to those selected for an interview.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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