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Description

The Certification Technical Editor (CTE) edits content for global audiences across all domains in the AWS certification product portfolio. This portfolio currently includes 12 certification exams that are administered to more than 550K global customers annually. The CTE can accurately and independently edit content for all levels of certification exams, from entry-level foundational exams to highly specialized and technical professional and specialty exams. The CTE performs all levels of editing, including copyediting and proofreading, fact checking, substantive content editing, and high-level developmental editing for a variety of content, such as exam questions, exam content guides, instructional presentations, blog posts, and process documents.

The CTE ensures that AWS certification exams accurately measure candidate knowledge by maintaining clear, concise content that adheres to global English and psychometric standards. This role is critical to maintaining certification value and fairness by eliminating language barriers and testing artifacts that could impede accurate assessment. The CTE is skilled at editing content to meet global English standards so that exam content can be translated accurately into more than 10 languages. The CTE remains vigilant for noninclusive, offensive, and regionally specific language at all times and ensures that exam content is clear, inclusive, and fair for a diverse global audience. The CTE is also a guardian of AWS brand integrity, ensuring that AWS services and technologies are described accurately, consistently, and correctly in all exam-related content.

The CTE is knowledgeable about assessment industry best practices and applies them to successfully manage the editorial process for all stages of an exam’s lifecycle. This lifecycle includes Job Task Analysis (JTA) surveys, JTA reports, exam blueprints, exam guides, practice exams, unscored high-stakes exam content, and scored high-stakes exam content, for which psychometric principles and statistics must be considered. The CTE must apply strong professional judgment to incorporate guidelines from numerous style guides and must be adept at navigating competing or overlapping guidance to meet the needs of customers. The CTE must implement process changes to adapt to new conditions and incorporate new technology to increase editorial output and improve content quality without compromising the legal defensibility of the exam development process.

The CTE is a versatile and independent problem solver, tackling both the details of individual issues and long-term content development strategy. The CTE leverages their experience, existing style guides, and internal resources to design editorial approaches for new products and product features with limited guidance and while developing editorial standards that improve content. The CTE coordinates and drives detailed discussions and gains high-level alignment across teams for workflow revisions and changes to live exam content. The CTE is at the forefront of incorporating responsible and effective AI/ML automations into existing and new processes to drive process and quality improvements

Key job responsibilities

The Certification Technical Editor (CTE) performs all levels of editing, including copyediting and proofreading, fact checking, substantive content editing, and high-level developmental editing for a variety of content, such as exam questions, exam content guides, instructional presentations, blog posts, and process documents.

About the team

The AWS Certification team is responsible for Credentials validate a learner’s AWS knowledge and skills. There are currently 12 different Foundational, Associate, Professional, and Specialty exams that result in Certifications used by candidates to measure their knowledge and skills, and employers to find candidates with the knowledge and skills to perform tasks around AWS and AI.

AWS Global Services

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

- Experience communicating technical details verbally and in writing

- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks

- Bachelor's degree in Computer Science, English, Technical Writing, or a related field

- 3+ years of designing and producing content for a technical audience, such as Software Engineers, System Administrators, or IT professionals experience

Preferred Qualifications

- Experience with AWS or cloud technologies

- Experience with AI/ML technologies

- Background in educational assessment or exam development

- Familiarity with psychometric statistics and item analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $64,400/year in our lowest geographic market up to $137,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.