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  • Clinical Care Coordinator - RHC

    Down East Community Hospital (Machias, ME)



    Apply Now

    Minimum Requirements:

    + + RN, State of Maine License

    + Proficient in computer technology, electronic medical record, telephone communication, Microsoft Office (Word, Excel, and Outlook)

    + At least 5 years’ experience as a RN and experience in physician practice setting preferred

    + Current BLS

    Essential Job Functions:

    + Demonstrates competency and professional responsibility in the RN role as defined job description.

    + Triage’s patient calls and notes.

    + Maintains knowledge of scheduling patients and workflows

    + Reviews daily schedules for appointment appropriateness and suggests changes, if applicable.

    + Participates with any department quality indicators.

    + Performs EOC rounding as requested.

    + Helps to identify workflow issues and help create/implement solutions.

    + Participates in orientation of new staff.

    + Assures that care is patient-centered, and that patient and family members are informed as needed

    + Provides guidance to patients on available services and self-management.

    + Follow up on care and ensure that patients are receiving appropriate follow up and care.

    + Provides administrative support to program development as needed to implement chronic care programs, such as obtaining data, patient and provider feedback.

    + Assists patients with scheduling for health education and chronic care services.

    + Management of patients identified as high risk.

    + Assists with training and competency evaluation of staff.

    + Maintains positive working relationships to enhance departmental cohesion.

    + Ability to room patients

    + Ability to perform reception duties

    + Ability to perform phlebotomy.

    + Demonstrates problem-solving skills.

    + Follows through on problems that may hinder the delivery of patient care.

    + Collaborates effectively with people at all levels.

    + Maintains compliance with all hospital policies as well as compliance with all State, Federal and CMS policies of licensing and certification.

    + Demonstrate a clear understanding of, and commitment to, the hospital's mission, vision, and values as well as the service excellence standards while completing all tasks and responsibilities.

    + Provides coverage for other DECH/CCH physician offices when necessary.

    + Seeks out needed information by staying informed and involved by attending meetings, reading memos, policies, meeting minutes, newsletters, email, and other appropriate information in a timely manner.

    + Reliable attendance and punctuality, including observing appropriate break times and extending a scheduled shift when necessary to meet patient demands.

    + Performs duties in a safe manner, in compliance with all safety policies and procedures.

    + Complies with the DECH/CCH Code of Conduct.

    + Other duties, as assigned, that are relevant to the position and department.

    CCH/DECH Benefits:

    + Competitive health insurance plan including:

    + Bi-weekly premiums begin at $29.50 for single and $95.00 for family coverage

    + 25% discount on DECH and CCH medical services

    + Employer paid HRA fund toward deductibles

    + Teladoc- 24/7/365 telemedicine access to MD with no co-payment

    + Employer paid life insurance

    + 403b retirement plan

    + Generous time off plan

    + Additional benefits available

    + Dental insurance

    + Vision insurance

    + Disability insurance- short and long-term

    + Life Insurance

     

    DECH and CCH are dedicated to providing equal employment opportunity.

     


    Apply Now



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