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Clinical Care Coordinator - RHC
- Down East Community Hospital (Machias, ME)
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Minimum Requirements:
+ + RN, State of Maine License
+ Proficient in computer technology, electronic medical record, telephone communication, Microsoft Office (Word, Excel, and Outlook)
+ At least 5 years’ experience as a RN and experience in physician practice setting preferred
+ Current BLS
Essential Job Functions:
+ Demonstrates competency and professional responsibility in the RN role as defined job description.
+ Triage’s patient calls and notes.
+ Maintains knowledge of scheduling patients and workflows
+ Reviews daily schedules for appointment appropriateness and suggests changes, if applicable.
+ Participates with any department quality indicators.
+ Performs EOC rounding as requested.
+ Helps to identify workflow issues and help create/implement solutions.
+ Participates in orientation of new staff.
+ Assures that care is patient-centered, and that patient and family members are informed as needed
+ Provides guidance to patients on available services and self-management.
+ Follow up on care and ensure that patients are receiving appropriate follow up and care.
+ Provides administrative support to program development as needed to implement chronic care programs, such as obtaining data, patient and provider feedback.
+ Assists patients with scheduling for health education and chronic care services.
+ Management of patients identified as high risk.
+ Assists with training and competency evaluation of staff.
+ Maintains positive working relationships to enhance departmental cohesion.
+ Ability to room patients
+ Ability to perform reception duties
+ Ability to perform phlebotomy.
+ Demonstrates problem-solving skills.
+ Follows through on problems that may hinder the delivery of patient care.
+ Collaborates effectively with people at all levels.
+ Maintains compliance with all hospital policies as well as compliance with all State, Federal and CMS policies of licensing and certification.
+ Demonstrate a clear understanding of, and commitment to, the hospital's mission, vision, and values as well as the service excellence standards while completing all tasks and responsibilities.
+ Provides coverage for other DECH/CCH physician offices when necessary.
+ Seeks out needed information by staying informed and involved by attending meetings, reading memos, policies, meeting minutes, newsletters, email, and other appropriate information in a timely manner.
+ Reliable attendance and punctuality, including observing appropriate break times and extending a scheduled shift when necessary to meet patient demands.
+ Performs duties in a safe manner, in compliance with all safety policies and procedures.
+ Complies with the DECH/CCH Code of Conduct.
+ Other duties, as assigned, that are relevant to the position and department.
CCH/DECH Benefits:
+ Competitive health insurance plan including:
+ Bi-weekly premiums begin at $29.50 for single and $95.00 for family coverage
+ 25% discount on DECH and CCH medical services
+ Employer paid HRA fund toward deductibles
+ Teladoc- 24/7/365 telemedicine access to MD with no co-payment
+ Employer paid life insurance
+ 403b retirement plan
+ Generous time off plan
+ Additional benefits available
+ Dental insurance
+ Vision insurance
+ Disability insurance- short and long-term
+ Life Insurance
DECH and CCH are dedicated to providing equal employment opportunity.
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Clinical Care Coordinator - RHC
- Down East Community Hospital (Machias, ME)