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Misdemeanor Probation Technician

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Misdemeanor Probation Technician

Salary

$19.00 Hourly

Location

Boise, ID

Job Type

Full-Time with Benefits

Job Number

02769

Department

Sheriff

Division

CSB- Misdemeanor Probation

Opening Date

11/06/2025

Closing Date

11/16/2025 11:59 PM Mountain

+ Description

+ Benefits

+ Questions

General Summary

Do you meet our minimum hiring standards?

Check here (https://adacounty.id.gov/sheriff/careers/hiring-standards-disqualifiers/) before applying.

Assists Misdemeanor Probation Officers with case management, preparing, and maintaining probation case files and related documentation. Reads and interprets documents to ensure a complete and accurate record is maintained while performing a variety of other administrative duties. Provides a positive customer service experience by greeting the public and relaying information in a professional manner.

DISTINGUISHING FEATURES OF THE CLASS

Performs varied moderately complex work under general supervision according to pre-defined guidelines.

New Misdemeanor Probation Technicians will start out at a Level I pay rate of $19.00/hr. As they acquire the required skills, they have the opportunity to promote to a Level II pay of $21.00/hr. and then to a Level III pay of $23.00/hr.

BENEFITS

Low cost medical, dental, and vision insurances

Idaho PERSI retirement plan

Deferred Compensation plan 457(b) with a County match of up to 3%

Flexible Spending Accounts – Health and Dependent Care

Post-Employment Health Plan – 50% of unused sick leave above 240 hours

Employee Assistance Program (EAP)

No cost basic life, accidental death, and short-term disability insurances

Eleven (11) paid holidays annually

Paid vacation leave, sick leave, and parental leave

No cost gym access at three (3) County owned gym facilities

Wellness Program

Optional 401(k) and/or Roth IRA

Visit adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our full benefits package.

Essential Functions

+ Completes and distributes probation referrals;

+ Communicates with court and other county and city agencies regarding client progress;

+ Posts and documents court related outcomes in statewide information system;

+ Completes data entry tasks;

+ Distributes offender record information to appropriate staff members;

+ Performs simple bookkeeping duties related to collecting offender Cost of Supervision (COS) fees;

+ Responds to questions and requests and provides information relative to Misdemeanor Probation operations, services, programs, and procedures;

+ Helps the public with inquiries by identifying and resolving problems and/or referring to appropriate staff for resolution;

+ Performs simple and routine clerical tasks including file maintenance, covering the front desk, composing letters, and answering phones;

+ Creates, updates, and maintains electronic and paper files;

+ Performs records searches in various specialized computer databases;

+ Receives and distributes mail.

ADDITIONAL FUNCTIONS

+ May attend court hearings as required;

+ Performs related functions as required.

Job Requirements

+ Must possess a high school diploma or equivalent;

+ Knowledge of legal terminology and forms preferred;

+ Knowledge of English grammar, punctuation and spelling;

+ Knowledge of modern office equipment, practice and procedures;

+ Knowledge of computer systems, file structure, and thorough knowledge of MS Office Suite;

+ Skill in performing customer service;

+ Skill in organizing and accurately accomplishing work within limited timeframes;

+ Skill in communicating with culturally diverse populations;

+ Ability to maintain a large amount of data with a high degree of accuracy;

+ Ability to research, investigate and correct clerical data;

+ Ability to type at least 40 wpm;

+ Ability to maintain integrity and confidentially of records and processes;

+ Ability to follow written and verbal instructions; and

+ Ability to maintain effective working relationships.

OTHER REQUIREMENTS

+ Must be able to work flexible shifts, which may include evenings;

+ An employee in this class must be deputized in order to make work actions effective;

+ Must appear before an oral board and successfully complete a polygraph and background investigation prior to hire;

+ This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing.

Work Environment & Physical Demands

+ Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions;

+ Much of the work is performed around offenders and involves an element of personal danger;

+ Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

DISCLAIMER

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.

Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.

Healthcare:

+ Low-cost medical, dental, vision premiums and deductibles

+ Post-employment health savings account

Retirement and Investments Plans:

+ PERSI retirement benefits

+ 457(b) post or pre-tax investments options with up to 3% employer match

+ 401(k)

Wellbeing Program:

+ Employee Assistance Program for short-term counseling on work, family, finances, and personal concerns.

+ Free ACHD Commuter ride vanpool program

+ Free bus pass

Paid-leave:

+ 11 paid holidays per year

+ 8 weeks paid Parental Leave

+ Approximately 96 hours of vacation accrual for full-time employee

+ Approximately 96 hours of sick accrual for full-time employee

+ 5 days paid bereavement leave

Life & Short-Term Disability Insurance

+ Basic Life Insurance employer paid if benefit eligible

+ Short Term Disability employer paid if benefit eligible

Optional Benefits:

+ Pre-tax Flexible Spending Account and Dependent Care Account

+ NCPERS Decreasing Term Life Insurance

+ Supplemental Employee, Spouse, Child Life Insurance

+ Supplemental Long-Term Disability Insurance

+ AFLAC

Visit us at adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our benefits package, including: paid leave, healthcare benefits, retirement benefits, and more!

01

Please provide examples of your ability to multi-task in a fast-paced work environment.

02

Do you have previous experience working with offenders or a difficult population? If yes, please provide examples.

03

Please describe your understanding of the purpose of Misdemeanor Probation and the stakeholders involved.

04

Please summarize any experience you have with Misdemeanor or other probation systems.

05

How many years of customer service experience do you have?

+ None

+ 1 - 2 years

+ 3 - 5 years

+ 5+ years

06

Please provide details of your customer service experience, as well as your customer service philosophy.

07

Describe the importance of boundaries in the workplace (as they relate to probationers and in the workplace in general).

08

Before applying, did you review the ACSO Minimum Hiring Standards and Disqualifiers on our careers page? Are you confident you meet those requirements?

+ Yes

+ No

09

I have reviewed the pay rate or range for this position and the posted wage is acceptable to me.

+ Yes

+ No

Required Question

Employer

Ada County

Department

Sheriff

Address

7200 Barrister Dr. Boise, Idaho, 83704

Website

www.adacounty.id.gov/sheriff

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