• Claims Business Analyst - Local to

    Insight Global (Hartford, CT)


    Job Description

    Looking for a detail-oriented and analytical Business Analyst with strong experience in healthcare claims and workflow management tools like Salesforce or ServiceNow. The ideal candidate will bridge the gap between business needs and technical solutions, focusing on optimizing claims workflows, ensuring regulatory compliance, and improving operational efficiency within healthcare systems.

    Key Responsibilities:

    - Collaborate with stakeholders to gather and document business and system requirements.

     

    - Translate business needs into functional specifications for development teams.

     

    - Support implementation of new claims systems.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Bachelor’s degree in related field.

     

    - 5+ years of experience as a Business Analyst in the healthcare payer domain.

     

    - Strong knowledge of healthcare claims lifecycle and standards.

     

    - Experience with claims adjudication systems (e.g., QNXT, Health edge, or similar) and workflow management systems like Salesforce or ServiceNow.

     

    - Excellent communication, documentation, and stakeholder management skills.

     

    - Experience with Agile/Scrum methodologies.

     

    - Familiarity with healthcare payer systems