• System Integrator 2

    Insight Global (Pittsburgh, PA)


    Job Description

    Insight Global is hiring a Systems Integrator to provide support and maintenance for a large VR client working on VR technology. You will be responsible for the ongoing health, maintenance, and troubleshooting of client system hosts and infrastructure. This includes cataloging issues, validating system health, and collaborating with cross-functional teams to resolve hardware and network problems.

    Key Responsibilities

    1. Weekly Maintenance Cadence

     
     
     

    2. Issue Diagnosis & Resolution

     
     
     
     
     

    3. Task & Issue Tracking

     
     
     

    4. Process Improvements: Contribute to and utilize the test suite run-book (work in progress).

    5. Collaboration:

     
     
     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    -Bachelor's degree in Engineering field

     

    -Experience with Linux systems and server hardware troubleshooting.

     

    -Familiarity with command-line tools for monitoring and diagnostics (e.g., top, systemctl, journalctl).

     

    -Diagnosing and resolving hardware failures (e.g., disk, memory, network cards).

     

    -Experience writing basic scripts (Python, Bash) too automate testing and analysis workflows.

     

    -Experience using tools like ping, traceroute, netstat and Wireshark for network troubleshooting.

     

    -Understanding TCP/IP network interfaces and bandwidth analysis.

     

    -Performing hardware swaps and component isolation.

     

    Monitoring storage capacity and performance.

     

    -Maintaining clear records of issues and resolutions.

     

    -Communicating status and next steps to stakeholders.

     

    -Working effectively with cross-functional teams (engineering, operations, support).

     

    -Escalating and communicating issues as needed. -Experience with PCIe, DACs, and network interface troubleshooting.

     

    -Experience with distributed or networked storage (NFS, NAS, SAN).