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Description

Department: Patient Line Refill Center

FTE: Full Time, 1.0, 80.00 hours per pay period (2 weeks)

Shift: Days

Pay: $22.14 - $28.78 / hour. Pay is dependent on applicant's relevant experience

Summary:

This position is within the Patient Line Refill Center (PLRC) and is non-patient facing. The team is responsible for following a standardized protocol approved by the UCHealth P&T Committee to ensure appropriate monitoring and authorization of medications for UCHealth primary care and specialty clinics. The PLRC team includes Pharmacy Technicians, Medication Access Specialists (MAS), Clinical Nurses and Clinical Pharmacists. They process over 88,000 refill requests per month on behalf of UCHealth providers. PLRC team members establish collaborative working relationships with clinic staff, providers, and patients across the UCHealth system to authorize, troubleshoot, and resolve prescription refill issues. Additional duties may include, but are not limited to, contacting patients and pharmacies for clarification of refill requests, transcribing details from faxes and phone messages into the electronic medical record and advocating for utilization of UCHealth pharmacies.

Responsibilities

+ Authorize and/or prepare medication refill requests in Epic according to the UCHealth Refill Protocol.

+ Accurately document pertinent patient information related to medication, labs, and office visits in the chart.

+ Accurately determine which medication authorizations can be completed by MAS, clinical staff, and those that need to be deferred to the clinic/provider for review.

+ Identify and prioritize urgent refill requests and take the necessary steps to complete those requests in an accurate and efficient manner.

+ Stay current with and appropriately utilize PLRC resources.

Requirements:

+ Certified Pharmacy Technician

+ Pharmacy Technician Provisional-State

+ Pharmacy Technician-State

+ High School diploma or GED.

+ PHATP (Pharmacy Technician Provisional) certification from State Board of Pharmacy. PHAT (Pharmacy Technician) certification from State Board of Pharmacy within 18 months of hire. Certification as a Pharmacy Technician (CPhT).

+ 2 years of Pharmacy Technician experience or 1 year of experience performing prior authorizations or refill renewals.

+ We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth invests in its Workforce.

UCHealth offers a Three Year Incentive Bonus to recognize employee's contributions to our success in quality, patient experience, organizational growth, financial goals, and tenure with UCHealth. The bonus accumulates annually each October and is paid out in October following completion of three years' employment.

UCHealth offers their employees a competitive and comprehensive total rewards package (benefit eligibility is based off of FTE status):

+ Medical, dental and vision coverage including coverage for eligible dependents

+ 403(b) with employer matching contributions

+ Time away from work: paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence; start your employment at UCHealth with PTO in your bank

+ Employer-paid basic life and accidental death and dismemberment coverage with buy-up coverage options

+ Employer paid short term disability and long-term disability with buy-up coverage options

+ Wellness benefits

+ Full suite of voluntary benefits such as flexible spending accounts for health care and dependent care, health savings accounts (available with HD/HSA medical plan only), identity theft protection, pet insurance, and employee discount programs

+ Education benefits for employees, including the opportunity to be eligible for 100% of tuition, books and fees paid for by UCHealth for specific educational degrees. Other programs may qualify for up to $5,250 pre-paid by UCHealth or in the form of tuition reimbursement each calendar year

Loan Repayment:

+ UCHealth is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program! UCHealth provides employees with free assistance navigating the PSLF program to submit their federal student loans for forgiveness through Savi.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.

Who We Are (uchealth.org)

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