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It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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We are seeking a detail-oriented and proactive Healthcare Operational Care Specialist to join our QuickSTAT team. In this role, you will handle and monitor all QuickSTAT consignments, ensuring compliance with company policies and delivering exceptional service to our clients. You will work closely with internal departments to maintain operational excellence and client satisfaction.

How you create impact

+ Process all import and export consignments through the facility.

+ Perform “Goods In” and “Goods Out” procedures, including documentation review, piece count, weight, dimensions, and re-icing when required.

+ Prepare temperature-controlled packaging solutions (PCM, Liquid Nitrogen, Dry Ice) and select temperature loggers and GPS trackers based on client requirements.

+ Conduct quality checks on reusable packaging and maintain inventory hygiene and updates.

+ Load and unload vehicles manually and with a forklift.

+ Assist other operational departments during staff shortages.

+ Serve drivers reporting to the facility and prepare consolidated consignments for transfer.

+ Manage data entry for key milestones and monitor departmental mailbox for bookings and queries.

+ Maintain high hygiene standards within the facility and ensure clear communication of discrepancies.

+ Provide accurate and efficient telephone support to internal and external stakeholders.

+ Report to Air Logistics Healthcare Manager.

+ In this role individuals will work from Sunday to Thursday on the 10pm to 6am shift.

What we would like you to bring

+ Experience handling temperature-controlled and time-critical consignments.

+ Familiarity with life sciences or AOG courier operations.

+ Strong understanding of import/export, warehouse, and transport processes.

+ Knowledge of temperature-controlled packaging solutions and U.S. road networks.

+ Strong problem-solving, negotiation, and communication skills; effective team player.

+ Excellent time management and organizational abilities; thrives under pressure and meets deadlines.

What's in it for you

At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $20 and $23. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.