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Title: Compliance Education Manager

Org Unit: The Office of Compliance

Work Days:

Weekly Hours: 35.00

Exemption Status: Exempt

Salary Range: $116,300.00 - $133,400.00

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

The Compliance Education Manager plays a critical role in aligning education and audit strategies to support the compliance framework. This role is responsible for designing, managing, and evaluating comprehensive billing, coding, clinical documentation, and all other related education programs across departments, in accordance with the **Professional Services Compliance Plan and the broader compliance framework** . Functioning within the **Second Line of Defense** , the Manager collaborates with operational leaders (First Line) to ensure robust compliance education strategies that mitigate risk and foster a culture of accountability.

Job Responsibilities

+ Collaborate with the development, delivery, & evaluation of the centralized compliance education initiatives, with a strong focus on billing, coding, & documentation accuracy, & fully support the creations & implementation of a compliance education program

+ Oversee provider compliance onboarding and provide individualized compliance orientations tailored to specialty, departmental needs, and risk exposure.

+ Develop and maintain educational materials, tools, and presentations based on federal and state regulatory updates, payer guidance, and internal audit findings.

+ Maintain the education database and monitor completion of compliance and privacy training and education requirements.

+ Report on trends and outstanding compliance training to departmental leadership.

+ Partner with audit teams to translate audit findings into targeted education, addressing root causes of documentation and coding deficiencies.

+ Manage and track Compliance Audit Reports and Management Action Plans, ensuring timely follow-up and resolution.

+ Provide direct, one-on-one, and group education on audit outcomes and conduct ad hoc training upon request or based on risk triggers.

+ Conduct and oversee workshops, webinars, and training on complex billing, documentation, and regulatory topics, including surgical and specialty coding, and policy requirements.

+ Serve as a liaison to departments conducting compliance-related activities to provide guidance and support related to clinical documentation improvement, and coding reviews.

+ Support departmental operational onboarding and help escalate and resolve non-compliance with educational requirements.

+ Review and approve departmental education materials that include compliance or privacy topics, ensuring consistency and alignment with institutional standards.

+ Conduct monthly compliance education and oversight meetings with assigned departments, identifying educational gaps and supporting action plans.

+ Contribute to quarterly and annual compliance reporting, highlighting educational trends, gaps, and the impact of training programs.

+ Ensure integration of compliance education into institutional improvement initiatives and quality metrics.

+ Participate in management sanction screening, OIG/OMIG compliance monitoring, and payer-related audit education initiatives as required.

+ Performs other related duties as assigned

Education

+ Bachelor’s degree required

+ Master's Degree preferred

Experience

+ Equivalent combination of education and experience may be considered.

+ Minimum 5+ years of medical coding experience.

+ At least 3+ years of auditing experience, with a strong background in professional billing compliance.

+ At least 2+ years of experience managing compliance staff or leading educational initiatives.

+ Experience in a healthcare compliance department and working knowledge of Epic preferred.

Knowledge, Skills and Abilities

+ Deep knowledge of billing, coding, and documentation regulations (CMS, OIG, payer-specific).

+ Proven ability to develop and deliver high-impact training across diverse clinical audiences.

+ Skilled in interpreting audit data and translating results into effective educational interventions.

+ Strong communication and interpersonal skills; able to build trusted relationships across all organizational levels.

+ Demonstrated ability to manage projects and prioritize tasks in a dynamic, matrixed environment.

+ Proficient in Microsoft Office Suite, compliance tracking platforms, and data visualization tools.

Licenses and Certifications

+ Certified Professional Coder (CPC) or equivalent required

Working Conditions/Physical Demands

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.