• Process Improvement Analyst 1

    US Bank (Earth City, MO)


    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    Job Description

    Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements to meet business growth, quality and scalability goals. Engages with other departments to better understand business requirements and collaborate on solutions. Researches best business practices within and outside the department to establish benchmark data.

    Responsibilities Includes

    + **Documentation Governance:**

    + Act as Librarian to ensure materials are current and formally approved.

    + Coordinate with SMEs across the enterprise.

    + Manage resources such as Application Journeys/Wireframes, .com Pages, Partner Training Materials, and other materials as needed.

    + **Procedure Management:**

    + Serve as SME and Librarian to maintain current and approved procedures.

    + Oversee Concierge Procedures, Direct Procedures, and other related processes.

    + **Training & Quick Reference Guides:**

    + Maintain and update training materials and quick reference guides.

    + Act as SME and/or Librarian for governance-related content.

    + **Other Duties:**

    + Support Governance Team and Dealer Services business functions as assigned.

    Basic Qualifications

    - Bachelor's degree, or equivalent work experience

     

    - One to two years of related experience

    Preferred Skills/Experience

    - Conceptual knowledge of fundamental theories, principals, and practices with basic understanding of business operations.

     

    -Effective influence, change management, and coaching skills

     

    -Strong technical expertise in process mapping, procedure creation and control implementation

     

    -Excellent verbal and written communication skills, including the ability to deliver clear presentations

     

    -Proven technical writing experience, including crafting clear, step-by step messaging and documentation

     

    -Strong attention to detail with the ability to adapt to shifting priorities and maintain flexibility while managing multiple concurrent initiatives

     

    -Familiarity with Archer eGRC platform and experience conducting CAT reviews

     

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    Benefits:

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

     

    + Healthcare (medical, dental, vision)

    + Basic term and optional term life insurance

    + Short-term and long-term disability

    + Pregnancy disability and parental leave

    + 401(k) and employer-funded retirement plan

    + Paid vacation (from two to five weeks depending on salary grade and tenure)

    + Up to 11 paid holiday opportunities

    + Adoption assistance

    + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

     
     

    E-Verify

     
     

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00

     
     

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

     

    Posting may be closed earlier due to high volume of applicants.