• Seasonal Tax Document Worker

    State of Indiana (Indianapolis, IN)


    Seasonal Tax Document Worker

     

    Date Posted: Nov 7, 2025

     

    Requisition ID: 468089

    Location:

    Indianapolis, IN, US, 46204

     

    Work for Indiana

     

    Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

    About the Indiana Department of Revenue (DOR):

    The Indiana Department of Revenue has served Indiana, its population, and the business community since 1947. Our more than 700 dedicated team members administer over 65 different tax types and annually process nearly $30 billion of tax revenue. We are a Top Workplace employer.

    Role Overview:

    The Seasonal Tax Document Worker prepares incoming tax documents for additional processing. Work is done with excellent accuracy, customer focus, and commitment to Indiana taxpayers. Duties are assigned according to the processing area.

    Salary:

    This position starts at $22.00 per hour.

     

    A Day in the Life:

    Mailroom:

    + Sort incoming mail. This may include using a sorting machine.

    + Open mail and prepare documents, coupons, and currency for processing.

    + Determine tax type and route according to procedures.

    + Transport documents and return to the imaging area.

    Imaging and Scanning:

    + Review, analyze, and determine the correct job for scanning documents.

    + Accurately enter information from customer tax returns.

    + Review, analyze, and reconcile items to ensure batch accuracy.

    + Reconcile cash letters to ensure all checks are properly processed.

    Data Entry:

    + Use computer applications to view imaged documents and key information into the tax system

    + Complete related work as assigned.

    Individual processing:

    + Review suspended individual and fiduciary income tax returns.

    + Provide technical support to taxpayers by mail, email, electronic transmission, and/or INTIME portal.

    + Compare state, federal, and other tax returns to ensure the accuracy of Indiana returns.

    + Compute and issue refunds or delinquency notices.

    + Compute and assess penalties and interest due on delinquent taxes.

    + Establish payment plans for individual or fiduciary accounts.

    + Review and transfer payments.

     

    The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

    What You'll Need for Success:

    + High School Diploma, GED, or High School Equivalency.

    + High-energy – Optimism – Teamwork –Collaboration.

    + Someone who provides open, honest, and positive communication.

    + A continuous learning and improvement orientation – let’s get better every day … together approach.

    + A team member who speaks up if you don’t understand or need more information.

    + Ability to provide non-technical and technical customer service in person, in writing, or by telephone.

    + Ability to communicate both orally and in writing using correct grammar, spelling, and punctuation.

    + Ability to apply and understand ethics and confidentiality laws.

    + Ability to analyze and solve problems using various resources.

    Benefits of Employment with the State of Indiana:

    This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

    Equal Employment Opportunity:

    The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

     

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