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  • Sr. Business Analyst / Technical Product Owner

    Insight Global (Charlotte, NC)



    Apply Now

    Job Description

    In this role, you will focus on understanding technical architecture, identifying technical debt, and addressing process and data flow gaps. You will propose and execute remediation plans, ensuring that our technology solutions are robust and efficient. Additionally, you will play a key role in building out the product roadmap, not just ensuring day-to-day operations. Reporting to a senior manager, you will contribute to the strategic direction and long-term planning of our products and systems.

    Responsibilities

    • Technical Problem Solving: Investigate and resolve complex technical issues, understanding the underlying technical architecture and identifying areas for improvement.

    • Technical Debt Management: Identify and prioritize technical debt, proposing and executing remediation plans to enhance system performance and maintainability.

    • Process and Data Flow Analysis: Analyze process and data flow gaps, working with senior product leaders and engineers to implement effective solutions.

    • Roadmap Development: Contribute to the development of the product roadmap, aligning technical solutions with strategic goals and long-term planning.

    • Collaboration: Work closely with product peers, design experts, program leaders, and engineering partners to ensure successful implementation of solutions.

    • Documentation: Create thorough, detailed, high-quality documentation, including technical specifications, process flows, and remediation plans.

    • Support Product Delivery: Assist in the delivery of digital solutions by facilitating demos, overseeing user acceptance testing, and coordinating relevant training efforts.

    • AI Risk Management: Identify, assess, and mitigate risks associated with AI technologies, ensuring compliance with regulatory standards and ethical guidelines.

    • AI Integration: Collaborate with AI specialists to integrate AI solutions into existing systems, ensuring they align with business objectives and risk management strategies.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • 5+ total years’ experience with at least 2 different roles working in SDLC (Dev, BA, QA, UI/UX, PO)

    • 1+ years’ experience as Project Manager or Scrum Master

    • Expert knowledge of Agile Framework and Scrum and deep technical competence

    • Demonstrated expertise of identifying and mitigating risks

    • Experience in AI risk management, including identifying and mitigating risks associated with AI technologies.

     


    Apply Now



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