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What's the job?

**This role can sit in our Northboro, MA or Malvern, PA offices**

The Field Services Director is responsible for ensuring the safe, efficient, and correct installation of One Precision Assemblies and Residential Resiliency Systems through the education, training, and certification of 3rd party installers. The scope also includes creation & oversight of recruiting campaigns aimed at growing the network of installers for these solutions, while ensuring consistent alignment with the existing base of credentialed installers and the Territory, Regional, and Key Account Managers who already hold relationships with these and other contractors. The role provides direction and support to a growing network of field educators, trainers, building scientists, and quality assurance experts reporting directly to the Director of Field Operations, matrixed across multiple CertainTeed departments, and external to the company. A key aspect of this role is collaboration across the broader organization to avoid duplication of efforts and ensure unified external messaging. As we will test and evolve different business models between ourselves, contractors, and owners/builders, the role also has a key responsibility in contract creation (working with legal), negotiation, and fulfillment.

Essential Functions:

+ Provide strategic leadership to a matrixed team of field educators, technical trainers, building scientists, and quality assurance specialists, aligning cross-functional resources to drive operational excellence and consistent field execution.

+ Design and oversee the end-to-end strategy for contractor ecosystem development, including awareness, recruitment, onboarding, technical training, and certification, ensuring alignment with program standards and enterprise goals.

+ Safeguard the safety, performance, and quality of OPA and Resilient Systems by establishing and governing SOPs, implementing continuous training frameworks, and ensuring field and service compliance with organizational and regulatory requirements.

+ Lead contract development in partnership with Legal, including structuring terms, negotiating agreements, and managing fulfillment and performance obligations to ensure clarity, accountability, and long-term partner success.

What do you bring?

+ Bachelor’s degree in business management, Supply Chain, Economics, Construction Management, Project Management, or a related field is required.

+ 7-10+ years of experience in residential construction, including project management, construction management, quality assurance, cost and budget oversight, site evaluation and development, trade selection and management, permitting and inspections, and stakeholder/customer communication.

+ 7-10+ years of experience in people leadership and team development.

+ 7-10+ years of experience working within a matrixed organization, collaborating across multiple departments or business units.

+ 7-10+ years of sales or business development experience within the building or construction industry.

+ 7-10+ years of responsibility and/or leadership for safety programs and field compliance.

+ 7-10+ years of responsibility and/or oversight of quality management programs.

+ 7-10+ years of experience developing, implementing, and administering training or credentialing programs.

+ 7-10+ years of experience with panelized, modular, or other offsite construction methods.

What are our perks?

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs.

+ Health and Well-being – Supporting your wellbeing, to thrive in life and work.

+ Medical, Prescription Drug, Vision, and Dental Insurance

+ Healthcare Saving Account and Flexible Spending Account options

+ LiveWell Wellness Program

+ Employee Assistance Program (EAP)

+ Paid Time Off and Paid Parental Leave

+ Retirement and Protection - Helping to make the future life you want a reality.

+ 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan

+ Company-provided Life Insurance, AD&D, Short-Term Disability

+ Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and

+ Accident Insurance

+ Additional Benefits – Helping shape the experience and impact you want

+ Commuter Benefits

+ Group Legal

+ Identity Theft Protection

+ Auto and Home Insurance

+ Pet Insurance and Discounts

+ Back-up Child and Elder Care

+ PerkSpot Employee Discount Program

+ Volunteer Day

Why work for us?

Through the responsible development of innovative and sustainable building products,-CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada.- www.certainteed.com

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

This position is subject to export controls under the International Traffic in Arms Regulations (ITAR). Qualified applicants for the position must meet the ITAR definition of “U.S. Person” at 22 C.F.R. 120.15 as a: U.S. citizen, U.S. national, lawful permanent resident, or otherwise a protected individual (including for example refugees and asylees).

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Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected] .