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Supervisor, Analytics & Application Development

Summary

Title:Supervisor, Analytics & Application Development

ID:IT022

Job Type:Full-time

Date Posted:11/07/2025

Openings:1

Department:Information Technology

Description

Looking for meaningful work with an Organization that values you? It’s here!

Join our team of dedicated, caring professionals in our passionate pursuit of improved access and quality of healthcare for underserved populations.

For over 50 years, Monroe Plan for Medical Care, a not-for-profit health care services organization, has been focused on improving the health status of individuals and families who are recipients of government sponsored health insurance. Monroe Plan is the largest Care Management Agency serving 28 counties and over 3000 members with an outstanding reputation for excellence throughout our service area!

We’ve earned that reputation by providing quality care management focused on compassion, empowerment, and teamwork. Our award-winning work culture is built on these same principles! When you join our team, you can expect to reap the intrinsic rewards of serving others while enjoying flexible work arrangements, competitive pay, superior benefits, and a supportive, inclusive culture!

Supervisor, Analtyics & Application DevelopmentGrade 309This is a full time position, working from home.The minimum and maximum annual salary that Monroe Plan believes in good faith to be accurate for this position at the time of this posting are $80,604 - $103,634. In addition to your salary, Monroe Plan offers a comprehensive benefits package (all benefits are subject to eligibility requirements) and non-monetary perks. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

POSITION SUMMARY This position oversees a team responsible for designing, developing, and maintaining data analytics systems and business applications that advance the organization’s mission. Serves as a key link between technical development, business intelligence, and operational support, ensuring data-driven insights and efficient workflows across departments. Provides hands-on technical leadership, sets priorities, and guides solution design to ensure timely, high-quality project delivery.

ESSENTIAL JOB DUTIES/FUNCTIONS

% of Time

Essential Function

55%

Lead, Mentor, and Supervise Staff

+ Lead, mentor, and supervise assigned staff.

+ Provide technical guidance and coaching.

+ Take on complex coding tasks and problem-solving as needed.

+ Foster collaboration across departments.

+ Identify and implement process improvements.

+ Oversee staff performance and professional development.

+ Allocate and prioritize resources based on business needs.

+ Enforce software development lifecycle standards.

+ Lead application maintenance and triage efforts.

+ Identify and escalate development risks.

15%

Develop applications and scripts using modern .NET technologies and development tools

+ Effectively utilizeVisual StudioandVisual Studio Codefor application development.

+ Demonstrate proficiency inC# (.NET 6/7/8)and familiarity withVB.NETwhere applicable.

+ Continuouslylearn and adopt new programming languages and frameworks .

+ Understand and apply the.NET framework and .NET Core architecture, including libraries, APIs, and modern design patterns

+ Demonstrate proficiency insource control and collaboration toolssuch asGitandGitHub/GitLab/Azure DevOps .

15%

Develop and deliver analytical reports for internal and external stakeholders

+ Design, build, and maintain reports and dashboards usingSQL, SSRS, SSIS, and Power BI, ensuring accuracy and performance.

+ Gather and analyze reporting requirements by combining user input with a deep understanding ofdata structures,health plan policies, andbusiness objectives .

+ Translate business needs into detailedreport specificationsand provide users with data-driven recommendations and insights.

+ Identify and utilize the most appropriatedata sources, metrics, and technologiesto produce accurate and meaningful reports.

+ Communicate clearly with users regardingdata quality, limitations, and appropriate interpretationof results.

+ Develop and enhancereporting frameworks and data modelsto support the analysis and evaluation ofvalue-based healthcare outcomes and effectiveness .

+ Communicate regularly with business stakeholders, translating technical concepts into clear business language to support understanding of current and future needs.

+ Lead project meetings to promote collaboration, alignment, and clear communication among all stakeholders.

15%

Design, implement, and manage ETL and EDI data exchange processes

+ Design, develop, and supportdata integration and exchange solutions with internal and external partners usingEDI, FHIR, HL7, flat files, and API-based integrations .

+ Maintain acomprehensive understanding of ETL frameworks and EDI standards, applying industry best practices for data transformation, validation, and delivery.

+ Troubleshoot, monitor, and optimizeexisting and new data exchange workflows to ensure reliability, scalability, and compliance with operational and quality standards.

+ Collaborate withdevelopers, analysts, and business partnersto align integration solutions with enterprise data architecture and business objectives.

Total must equal 100% - essential functions should be completed at least 10% of the time

OTHER FUNCTIONS AND RESPONSIBILITIES

+ Work cross-functionally with internal staff and external partners from diverse healthcare and technical backgrounds to achieve shared goals.

+ Manage multiple concurrent projects, maintaining strong organization, prioritization, and transparent communication with team members and leadership.

+ Oversee and guide developers and analysts in gathering, scoping, and structuring business and technical requirements.

+ Assess customer satisfaction with application systems and support services, identifying opportunities for improvement.

+ Perform other related duties as assigned in support of departmental and organizational objectives.

MINIMUM REQUIREMENTS/LICENSES/CERTIFICATIONS

+ Bachelor’s degree in software engineering, computer science or related field.

+ Minimum of 3 years supervisory experience.

+ Strong leadership, communication, and prioritizationskills.

+ Experience with SQL, Visual Basic, scripting languages, and programming using relational databases and object-oriented programming.

+ Technical Skills:

+ Proficiency in SQL (Microsoft T-SQL/PostgreSQL and data warehousing concepts

+ Familiarity with application development and life cycles (C#, .Net, Python and/or similar languages)

+ Understanding of cloud platforms (AWS preferred)

+ Knowledge of healthcare data standards (FHIR, HL7, HIPAA compliance)

+ Experience with EMR Systems (Casetrakker, Netsmart, etc.)

+ Soft Skills:

+ Excellent interpersonal skills.

+ Strong communication and stakeholder management skills

+ Ability to balance hands-on technical work with leadership duty

+ Collaborative, mission-driven mindset with healthcare values.

Preferred Qualifications

+ Master’s degree in computer science or a health care related field.

+ Experience using AI tools, agents, and automation technologies to enhance system performance, analytics, or workflow efficiency

+ Proficiency with Microsoft Power Platform tools, including Power BI, Power Apps, and Power Automate

+ Strong analytical, problem-solving, and communication skills, with the ability to translate complex technical concepts into business value

PHI MINIMUM NECESSARY USE: This staff position PHI access will be determined based on Minimum Necessary standards. The Minimum Necessary Grid can be found on the Human Resources and Compliance Web pages.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Additional responsibilities, tasks and duties may be assigned as necessary.

Monroe Plan for Medical Care is an Equal Opportunity Employer